Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User’s Guide 6.0
10
10-July-07
Access Through a Virtual Private Network
Agent Desktop is able to connect to the CAD servers through a virtual private
network (VPN). This allows an agent to work remotely and still have the benefit of
Agent Desktop’s full functionality.
network (VPN). This allows an agent to work remotely and still have the benefit of
Agent Desktop’s full functionality.
It has been verified that Cisco VPN 3000 Concentrator and Cisco VPN Client
work properly with CAD 6.0, and are supported for access. VPN solutions from
other vendors may work correctly, but since they have not been formally verified,
they are not supported. If you want an alternative solution to be verified, please
contact your CAD distributor.
work properly with CAD 6.0, and are supported for access. VPN solutions from
other vendors may work correctly, but since they have not been formally verified,
they are not supported. If you want an alternative solution to be verified, please
contact your CAD distributor.