Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

CAD 6.0 allows your system administrator to update all instances of Agent 
Desktop automatically to a new version. 

Every time you start Agent Desktop, it checks to see if there is an updated version 
available. If there is, it automatically runs the update process. 

You must have administrator privileges on your PC in order for the 

update to proceed, because it involves changes to the machine registry. If 
you do not have administrator privileges, the update will fail.

For automated updates to function correctly, Internet Explorer must 

be configured so that it checks for newer versions of stored pages. In 
Internet Explorer, choose Tools > Internet Options and select the 
General tab. In the Temporary Internet Files section, click Settings and 
ensure that any option other than Never is selected.

When this happens, you will see a dialog box notifying you that your copy of 
Agent Desktop will be updated. (See 

Click OK and then follow the instructions in the series of dialog boxes that 
follows.

When the update is finished, you will see a final dialog box telling you that your 
update is complete. (See 

.) When you click OK, Agent Desktop starts 

and you are able to log in as usual.