Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide
32
September 9, 2013
lists the available window options.
Accessibility Options
Stationary team messages.
If you use a screen reader with Agent Desktop, scrolling
team messages (the default mode) can be difficult to read. You can turn off the
scrolling feature and have stationary team messages by clearing the Scroll Team
Messages check box on the Accessibility Options tab (
scrolling feature and have stationary team messages by clearing the Scroll Team
Messages check box on the Accessibility Options tab (
NOTE: Your selected team message behavior will persist from session
to session. You do not need to reset this behavior every time you start
Agent Desktop.
to session. You do not need to reset this behavior every time you start
Agent Desktop.
Table 12.
Window options
Option
Description
Real time displays
always on top
*
* If both real time displays and dial pad options are selected to be always on top, the most recent of
the two windows you open will be on top.
The Agent Real Time Displays window remains open
when idle and on top of all other open applications.
when idle and on top of all other open applications.
Dial pad always on top*
The Dial Pad window remains open when idle and on top
of all other open applications.
of all other open applications.
Figure 10.
Desktop Preferences window - Accessibility Options tab