Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Agent Desktop Interface
September 9, 2013
31
If your administrator has not enabled you to choose your window behavior mode, this
tab is hidden and the window behavior is set to the mode that your administrator
selects.
tab is hidden and the window behavior is set to the mode that your administrator
selects.
lists the available modes.
Figure 9.
Desktop Preferences window - Preferences tab
Table 11.
Window behavior modes
Mode
Description
Normal
Default. The window appears when calls are present
and minimizes when idle.
and minimizes when idle.
Keep open
The window remains open when idle.
Always on top
The window remains open when idle and on top of all
other open applications.
other open applications.
Stealth
The window appears as an icon in the system tray (lower
right-hand corner of your desktop, next to the system
clock) and does not appear unless double-clicked or if
you receive a team message.
right-hand corner of your desktop, next to the system
clock) and does not appear unless double-clicked or if
you receive a team message.