Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Unified Outbound Dialer
June 2007
161
Figure 86.
Toolbar tab of the User Interface window.
Outbound Dialer Enterprise Data
In order for Outbound Dialer enterprise data to appear in the Enterprise Data window,
you must edit the Default layout to include some or all Outbound Dialer fields (see
you must edit the Default layout to include some or all Outbound Dialer fields (see
). All Outbound Dialer fields are prefixed with the letters “BA”.
See
for information on editing the Default layout.
Table 18.
Cisco Outbound Dialer enterprise data fields
Variable
Comment
BAAccountNumber [200]
BABuddyName [201]
BACampaign [202]
BADialedListID [203]
Required for Preview and Direct Preview dialing
modes in order for the Skip function to work
modes in order for the Skip function to work
BAResponse [204]