Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Desktop Administrator User Guide

32

June 2007

1. Start CAD Configuration Setup. 

■

In Desktop Administrator, select the logical contact center node in the left 
pane and then choose Setup > Configure Systems from the menu bar.

■

On another CAD host computer, navigate to the …\Program 
Files\Cisco\Desktop\bin folder and double-click PostInstall.exe.

CAD Configuration Setup starts and displays the CAD Directory Services 
dialog box.

CallManager SOAP AXL Access

Both

×

×

×

CTI OS

Both

×

×

CTI OS Security Setup

Both

×

CTI Server (CallManager)

Both

×

×

ICM Admin Workstation Database

Both

×

ICM Admin Workstation Distributor

Both

×

Recording and Statistics Service Database

Both

×

Replication Setup

Both

×

Restore Backup Data

Both

×

Services Configuration

Update

×

×

×

SNMP Configuration

Update

×

×

×

Terminal Services

Both

×

VoIP Monitor Service

Update

x

×

×

Table 2. 

CAD Configuration Setup windows

Window Title

Mode

Base

VoIP

Rec

CAD

 

CSD

CDA