Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.1
154
November 2006
Supervisors
) displays a list of all the supervisors
configured in ICM.
From this window you can view a supervisor’s properties and change the supervisor’s
password (it can also be changed from within Supervisor Desktop).
password (it can also be changed from within Supervisor Desktop).
You cannot change the supervisor’s user ID, display name, or team affiliation—that
information must be administered through ICM.
information must be administered through ICM.
Figure 91.
The Supervisors window.
To view supervisor properties:
1. Select the supervisor from the supervisor list, and then click Properties.
You can also double-click or right-click the supervisor’s name to display the
Properties dialog box.
Properties dialog box.
The Supervisor Properties dialog box appears (see
).
2. Click OK to close the window after reviewing the supervisor’s properties.
Changing a Supervisor’s Password
Initially, a supervisor’s password is blank. The supervisor can then change the
password to what he or she wants.
password to what he or she wants.
In the event the supervisor forgets the password, you can reset it from the Supervisor
Properties dialog box. The supervisor can then change that password to one of his or
her own choosing.
Properties dialog box. The supervisor can then change that password to one of his or
her own choosing.