Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Fields
November 19, 2013
149
Fields
Enterprise data fields and layouts are configured under the Enterprise Data node.
NOTE: The agent applications must be restarted for any enterprise
data variable or layout changes you make to go into effect.
data variable or layout changes you make to go into effect.
The Field List displays both the predefined fields available for your switch type and the
custom fields you create.
custom fields you create.
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Predefined fields have index numbers of 200–255. These fields are not
editable, with the exception of field 252, whose field name can be edited.
Note that when you click the Select All button, these fields are not selected.
editable, with the exception of field 252, whose field name can be edited.
Note that when you click the Select All button, these fields are not selected.
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Custom fields have index numbers of 0–199, and are editable.
NOTE: If you edited default Enterprise data fields or layouts, then your
changes will be lost after an upgrade. The default fields will revert
back and must be re-configured after an upgrade. However, any
custom fields that you created will remain after an upgrade.
changes will be lost after an upgrade. The default fields will revert
back and must be re-configured after an upgrade. However, any
custom fields that you created will remain after an upgrade.
Creating a Custom Field
To create a custom field:
1. Choose Services Configuration > Enterprise Data > Fields. The Field List page
appears (
).
Figure 72.
Field List page