Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
192
November 19, 2013
Adding SMEs to a Contact List
Desktop Administrator searches the Unified Presence LDAP server for SMEs, and
when found, saves them to the CAD LDAP server.
when found, saves them to the CAD LDAP server.
NOTE: If you want to provide access to users in an external
environment who are not managed by the Unified Presence LDAP
server, you can add them manually as external contacts. For
instructions, see
environment who are not managed by the Unified Presence LDAP
server, you can add them manually as external contacts. For
instructions, see
To add SMEs to a contact list:
1. Choose Cisco Unified Presence Settings > Contact Lists. The Contact Lists
page appears (
).
2. Select a contact list by clicking its name. The page for that specific contact list
appears. If the contact list you selected does not include any SMEs, the
Subject Matter Expert List will be empty (
Subject Matter Expert List will be empty (
).
Figure 94.
Specific contact list page with no SMEs