Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
194
November 19, 2013
2. Select a contact list by clicking its name. The page for that specific contact list
appears.
3. If you do not want the search results to include SMEs who are already in the
current contact list, select Included from the Search for field drop-down list
and False from the criterion drop-down list, then click +. A new condition with
default values (Included and True) is added to the search query (
and False from the criterion drop-down list, then click +. A new condition with
default values (Included and True) is added to the search query (
).
NOTE: If you use the Included field in a search condition, you must
add a second condition that uses the Last Name or First Name field.
You cannot search using the Included field alone.
add a second condition that uses the Last Name or First Name field.
You cannot search using the Included field alone.
Figure 96.
Search query with two conditions (default)