Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

NOTE:  In order to be able to use all of Supervisor Desktop’s 
functionality, you must first log into Cisco Agent Desktop.

1. Choose Start > Programs > Cisco > Desktop > Supervisor.

The Supervisor Login dialog box appears (see 

).

2. Enter your Supervisor Desktop login ID (maximum 12 characters) and 

password in the appropriate fields, and then click OK or press Enter.

Supervisor Desktop starts. The application will show no data and the status 
bar will display “No Service” until you select a team from the Team 
drop-down list.

NOTE:  Supervisor Desktop can be configured by the Administrator 
so that you log in using your login name, not your login ID. The field 
name (Login ID or Login Name) will reflect which login method you 
should use.

NOTE:  Supervisor Desktop remembers your login ID/login name the 
first time you log in. It is automatically entered the next time you log in. 
If you share a computer with another supervisor, check the 
information entered to make sure it is yours and not someone else’s.

NOTE:  The first time you log into Supervisor Desktop, the password 
is empty by default—all you need to enter is your Login ID. Create 
your own password by using the Change Password function. 

NOTE:  It may take some time for Supervisor Desktop to start 
because default report data must be generated.