Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Supervisor Desktop User Guide
12
July 2008
tree panes and real time display panes can all be resized by dragging the horizontal
splitters up and down and the vertical splitters left and right.
splitters up and down and the vertical splitters left and right.
), all
of the real time display panes can be resized and moved anywhere on your desktop.
However, each type of display can only dock to another display of its own type. In other
words, Skill Group displays dock to other Skill Group displays and Agent displays dock
to other Agent displays. For example, you cannot separate one Agent display from
another Agent display, although they can be resized in relationship to each another
(
However, each type of display can only dock to another display of its own type. In other
words, Skill Group displays dock to other Skill Group displays and Agent displays dock
to other Agent displays. For example, you cannot separate one Agent display from
another Agent display, although they can be resized in relationship to each another
(
).
Real time display panes are identified as containing information related to skill groups
or agents by the text in their title bars (
or agents by the text in their title bars (
). For more information about all of the
available real time displays, see
.
Figure 4.
Example of rearranged and resized displays
Figure 5.
Identifying real time displays
These displays contain Skill
Groups information and
Agents information.
Groups information and
Agents information.
These displays are in
“movable windows” mode:
able to be resized and moved
anywhere on the desktop of
your computer.
“movable windows” mode:
able to be resized and moved
anywhere on the desktop of
your computer.