Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Using the Integrated Browser
July 2008
47
Using the Integrated Browser
The integrated browser feature is available in the CAD Premium and Enhanced
packages. The integrated browser allows you to view intranet and internet web pages
from within Supervisor Desktop. By default, the browser is not enabled. For
instructions on enabling the browser and configuring a home page, see
packages. The integrated browser allows you to view intranet and internet web pages
from within Supervisor Desktop. By default, the browser is not enabled. For
instructions on enabling the browser and configuring a home page, see
When enabled, the integrated browser appears as one or more tabs in the real time
display pane, with up to 20 characters of the name of the current webpage displayed
on the tab. The real time displays appear on another tab in that pane (the default
position is the first tab). The integrated browser can display up to 10 tabs, each
containing a different web page. The Address drop-down list contains the URLs of the
last 10 websites visited for quick access to frequently-visited websites.
display pane, with up to 20 characters of the name of the current webpage displayed
on the tab. The real time displays appear on another tab in that pane (the default
position is the first tab). The integrated browser can display up to 10 tabs, each
containing a different web page. The Address drop-down list contains the URLs of the
last 10 websites visited for quick access to frequently-visited websites.
NOTE: Internet Explorer must be installed on your PC for the
integrated browser to function.
integrated browser to function.
NOTE: The tabbed browsing feature of Internet Explorer 7 is not
available in the integrated browser.
available in the integrated browser.
NOTE: Running Cisco Agent Desktop—Browser Edition (CAD-BE) in the
integrated browser is not supported.
integrated browser is not supported.
NOTE: The integrated browser supports only one web session at a
time for web applications that use cookies for session management.
For example, you cannot log into a web application that uses cookies
in one tab as User A and then log into the same web application in
another tab as User B. However, multiple web sessions are supported
for web applications that use URL-based session management.
time for web applications that use cookies for session management.
For example, you cannot log into a web application that uses cookies
in one tab as User A and then log into the same web application in
another tab as User B. However, multiple web sessions are supported
for web applications that use URL-based session management.
Browser Toolbar
The browser toolbar is the basic Internet Explorer toolbar. It allows you to navigate
among web pages you view, refresh a current page, and return to your home page.
among web pages you view, refresh a current page, and return to your home page.
Table 20.
Browser toolbar buttons and shortcut keys
Icon
Name
Shortcut
Description
Back
Alt+left arrow
Returns you to the last page you viewed.
Forward
Alt+right arrow
Takes you to the page you viewed before
clicking the Back button.
clicking the Back button.
Stop
Esc
Stops the browser from loading a web page.