Cisco Cisco Unified Contact Center Enterprise 9.0(1)
Serviceability Best Practices Guide for Unified ICM/Unified CCE & Unified CCH
©2012 Cisco Systems, Inc.
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second.
N
Now Bytes Sent
Number of bytes sent by the MDS client per second
N
Current Buffers Memory
Allocated
Allocated
Total number of bytes used by all currently allocated
buffers.
buffers.
N
Current Buffers Allocated
Total number of buffers currently allocated from
buffer pool.
buffer pool.
N
Buffers Allocation
Requests/sec
Requests/sec
Number of buffers allocated per second.
N
Buffers Free Requests/sec
Number of buffers freed per second.
N
Current Buffers Memory Limit Maximum amount of memory allowed to be
allocated for buffers for this process.
N
Initial Buffers Memory Limit
Amount of memory limit reserved for buffers for
this process.
this process.
N
SendClientQ Current Depth
Current number of messages in the MDS Client
Send Queue.
Send Queue.
N
SendClientQ Now Messages
In/sec
In/sec
Total number of messages added to the MDS Client
Send Queue per second.
Send Queue per second.
N
SendClientQ Now Messages
Out/sec
Out/sec
Total number of messages removed from the MDS
Client Send Queue per second.
Client Send Queue per second.
N
SendClientQ Now Bytes
In/sec
In/sec
Total number of bytes added for all messages to the
MDS Client Send Queue per second.
MDS Client Send Queue per second.
N
SendClientQ Now Bytes
Out/sec
Out/sec
Total number of bytes removed for all the messages
from the MDS Client Send Queue per second.
from the MDS Client Send Queue per second.
N
SendClientQ Now Traffic
Intensity
Intensity
Ratio of the number of messages added to the
number of messages removed from the MDS Client
Send Queue per second.
number of messages removed from the MDS Client
Send Queue per second.
N
SendClientQ Avg. Queue
Response Time [ms]
Response Time [ms]
Average time in milliseconds a message waits in the
MDS Client Send Queue.
MDS Client Send Queue.
N
SendClientQ 90% Queue
Response Time [ms]
Response Time [ms]
The response time in milliseconds that 90% of all
messages passing through the MDS Client Send
Queue experience.
messages passing through the MDS Client Send
Queue experience.
Table 8-20: MDS Process Client Counters
Performance Object: Cisco ICM MDSPROCCLIENT
Counter Instance: “{Instance name}”
Always
ON?
ON?
Counter Name
Description
N
Client Handle ID
Handle for this MDS client. It is used to
uniquely identify the MDS client connected to
the MDS process.
uniquely identify the MDS client connected to
the MDS process.
N
Total MDS Client Connects
Total number of times the MDS client has
connected to the MDS process.
connected to the MDS process.