Cisco Cisco Unified Contact Center Enterprise 9.0(1)

ID uniquely identifies the session layer addresses of an 
application functional component.  A single component may 
have multiple DMP IDs because a functional component 
communicates with other functional components (or its duplex 
pair) via multiple physical network interfaces and maintain 
multiple DMP session connections on each interface.  Should a 
communications failure occur, the event DMP ID identifies the 
physical and logical address that the error occurred. 

cccaEventSeverity 

The severity level of this notification.  The severity levels are: 

'informational' (1):  The notification contains important health 
or operational state information that is valuable to an 
administrator; however, the event itself does not indicate a 
failure or impairment condition. 

'warning' (2):  The notification contains serious health or 
operational state information that could be a precursor to 
system impairment or eventual failure. 

'error' (3):  The notification contains critical health or 
operational state information and indicates that the system has 
experienced an impairment and/or a functional failure. 

cccaEventTimestamp 

The date and time that the notification was generated on the 
originating node. 

cccaEventText 

The full text of the notification.  This text includes a 
description of the event that was generated, component state 
information, and potentially a brief description of 
administrative action that may be necessary to correct the 
condition that caused the event to occur. 

Most objects are defined as dual state; they have either a raise or clear state. The raise state indicates 
that there is a problem or fault associated with the object. The clear state indicates the object is 
operating normally. 

A dual state Unified ICM/Unified CCE SNMP notification contains a raise(4) or clear(0) value in the 
cccaEventState field. In some cases, multiple raise notifications can correlate to the same object. For 
example, an object can go offline for a variety of reasons: process termination, network failure, 
software fault, and so on. The SNMP notification cccaEventComponentId field specifies a unique 
identifier that you can use to correlate common raise and clear notifications to a single managed 
object. 

The following example shows a pair of raise and clear notifications with the same 
cccaEventComponentId.  

Note: The first notification has a raise state; the notification that follows has a clear state.