Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

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Installing Desktop Applications
November 2006
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3. When the process is complete, the message, “Client installs reset” is 
displayed. Click OK to close the message.
You can now install the client applications from the installation web pages.
Error/Event and Debug Logs
The CAD event/error and debugging logs can help you discover where problems 
exist if you experience difficulties in installing the CAD desktop applications. By 
default, event/error logging is enabled, and debug logging is disabled. 
For detailed information on logs and debugging, see Chapter 4, “Logs and 
Debugging”, in the Cisco CAD Service Information Manual.
Using Automated Package Distribution Tools
CAD desktop applications can be pushed (installed or upgraded on multiple 
desktops on a per-machine basis) through the use of an automated package 
distribution tool that makes use of the Microsoft Windows Installer service. 
NOTE:  CAD applications must be pushed with elevated privileges. 
“Silent” pushes (in which applications are installed without user 
interaction) are not supported.
Consult the distribution tool’s documentation for information on how to do this.
Cisco Desktop Administrator
To install Desktop Administrator:
1. From the desktop where you wish to install Desktop Administrator, access 
the web page located at:
http://<CAD base services IP address>:8088/TUP/CAD/Admin.htm
The Desktop Administrator Installation web page appears.