Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Installing Desktop Applications
November 2006
61
Figure 29.
CAD desktop applications installation web page
2. Follow the instructions on the web page to install the selected application.
Installation Notes
■
When you install Supervisor Desktop, Agent Desktop is automatically
installed. Both applications are needed for a supervisor to use all the
functionality of Supervisor Desktop.
installed. Both applications are needed for a supervisor to use all the
functionality of Supervisor Desktop.
■
If you attempt to install Supervisor Desktop on a computer that already hosts
Agent Desktop, you will receive error messages that a conflicting application
has been detected. You must first uninstall Agent Desktop to avoid this.
Agent Desktop, you will receive error messages that a conflicting application
has been detected. You must first uninstall Agent Desktop to avoid this.
■
If you select a non-default location to install the desktop application using the
Custom setup in the installation wizard, and then decide to change the setup
to Complete, the application will be installed to the non-default location you
selected previously, not to the default location.
Custom setup in the installation wizard, and then decide to change the setup
to Complete, the application will be installed to the non-default location you
selected previously, not to the default location.
Cisco Agent Desktop—Browser Edition
The CAD-BE Java applet is installed when the Browser & IP Phone Agent service is
installed, and on the same computer as the BIPPA service.
installed, and on the same computer as the BIPPA service.