Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

3. In the Settings pane, set the following options:

■

Under the ActiveX controls and plug-ins section, set Run ActiveX 
controls and plug-ins to Enable. 

■

Under the Miscellaneous section, set Launching programs and files in 
an IFRAME to Prompt or Enable.

■

Under the Scripting section, set Active Scripting to Enable.

The following settings must be configured in Firefox in order for CAD-BE to run 
successfully.

Disable the pop-up blocker, or create an exception to enable pop-ups from the 
CAD-BE IP address:

■

Choose Tools > Options > Content. Deselect Block Popup Windows.

OR 

■

Choose Tools > Options > Content. Click Allowed Sites and add the 
CAD-BE IP address(es) to the list of allowed sites.

Configure the following settings:

1. Choose Tools > Options > Content, and select these check boxes:

■

Enable Java

■

Enable JavaScript

2. Next to the Enable JavaScript check box, click Advanced and select these 

check boxes in the Advanced JavaScript Settings dialog box:

■

Raise or lower windows

■

Disable or replace context menus

3. In the browser address field, type:

4. Locate the preference dom.allow_scripts_to_close_windows. 

5. Right-click the preference and select Toggle from the resulting menu to set 

the value to True.