Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Configuring Passwords
January 16, 2013
21
Configuring Passwords
You can use a password to protect both Desktop Administrator and Desktop Presence
Administrator. If you set a password in either application, that password applies to
both applications. By default, no password is required for either application.
Administrator. If you set a password in either application, that password applies to
both applications. By default, no password is required for either application.
If you do not want Desktop Administrator to be password-protected, you must not set
up a password in Desktop Presence Administrator. If you do change the Desktop
Presence Administrator password, you are automatically adding password protection
to Desktop Administrator using the new password.
up a password in Desktop Presence Administrator. If you do change the Desktop
Presence Administrator password, you are automatically adding password protection
to Desktop Administrator using the new password.
Configuring a Password in Desktop Administrator
A password is optional for Desktop Administrator. If a password is configured, when
you select the logical contact center node you will be prompted to provide the
password before you can access any of the subnodes.
you select the logical contact center node you will be prompted to provide the
password before you can access any of the subnodes.
NOTE: Any password you set in Desktop Administrator is also the
password for Desktop Presence Administrator.
password for Desktop Presence Administrator.
To set up password protection for Desktop Administrator:
1. In the navigation pane, select the Call Center 1 node.
2. Choose Setup > Change Password. The Administrator Password dialog box
appears (
).
Figure 2.
Administrator Password dialog box