Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Desktop Administrator User Guide

January 16, 2013

Removing the Monitoring or Recording Services from
Directory Services

You can remove the Cisco VoIP Monitor Service or Cisco Recording & Playback Service
from Directory Services.

Remove these services only if you intend to uninstall (or already have uninstalled) the
Cisco VoIP Monitor Service or Cisco Recording & Playback Service permanently. The
Remove function enables you to clean up Directory Services.

NOTE: Removing a Cisco VoIP Monitor Service can result in devices
becoming unmonitored.

To remove the Cisco VoIP Monitor Service or Cisco Recording & Playback Service from
Directory Services:

1. From the menu bar, choose Edit > Remove Services, or click the Remove VoIP,

Recording/Playback Services button on the toolbar. The Remove
VoIP/Recording & Playback Server dialog box is displayed (

Figure 27

2. From the appropriate drop-down list, select the service you want to remove

from Directory Services.

3. Click the Remove button next to the selected service. The selected service is

removed from Directory Services.

4. Click Close to close the dialog box.

To restore a removed service to Directory Services:

1. Stop and then restart the removed service from the Windows Services dialog

box.

2. Stop and then restart Desktop Administrator. The service is restored to the list

of available services.

Figure 27.

Remove VoIP/Recording & Playback dialog box