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Forwarding your calls / 87

P0881591 Issue 01

Modular ICS 4.0 System Coordinator Guide

If you want a voice mail system to pick up unanswered calls 
automatically

•

use the internal number of your voice mail as the 
destination when you program Forward no Answer and 
Forward on busy

or

•

make the ring delay greater than the delay used by your 
voice mail system, if your voice messaging system or 
service automatically retrieves calls

Line Redirection allows you to send your external calls to a 
telephone outside the office. You may choose to redirect all 
your external lines or only some of them. 

Line Redirection takes precedence over the Call Forward 
feature. If both features are active on a set, incoming external 
calls on redirected lines are routed to the specified Selective 
Line Redirection (SLR) external destination. Incoming 
internal calls are forwarded to the specified Call Forward 
destination.

There are several reasons why you may get 
this message. For instance, you cannot 
forward your calls to a telephone that has 
been forwarded to your telephone.

Your calls are being forwarded to telephone 
221. 

Two or more telephones are linked in a 
forwarding chain, and one of them is out of 
service or is being used for programming.

For other displays, see “Common feature displays” on page 203.

Forward denied

Forward>221

CANCL

Not in service

p0881591.book  Page 87  Wednesday, August 19, 1998  6:43 PM