Справочник Пользователя для Samsung iDCS 100

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Press the UP key. You will be presented with the following display. It shows
you the first station in the UCD group, its associated directory name and the
status of that station (in group, out of group or in DND).

NOTE: Press the key directly below the word IN or OUT to change the sta-
tus of the station to the opposite condition. DND cannot be changed here.

Press  SCROLL. You will be presented with the following display. It shows
you haw many calls station 212 answered. It is possible for this total to rep-
resent more than one day’s calls if the AUTO CLEAR option is not turned on.

Press  SCROLL. You will be presented with the following display. It shows
you the average call duration for this agent.

Press  SCROLL. You will be presented with the following display. It shows
you the average amount of time it take for this agent to answer a call.

When you press ADMIN, you will be presented with the following display.
The CLEAR option is used to clear (set to 0) the CALL and AGENT data for
the current group (in this case 505, the sales group). The PRINT option is
used to print the CALL and AGENT data for the current group (in this case,
505, the sales group). It requires a customer-provided printer.

Select the CLEAR option. You will be presented with two options—MANU-
AL and AUTO.

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If you select MANUAL, choose YES or NO to immediately clear the data.

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If you select AUTO, you can turn the automatic clear function ON or OFF
to clear the data automatically at a programmed time. If you select ON,
you will be prompted to enter a new time to automatically clear the data.
The time is entered in 24 hour format, for example, 11:30 p.m. is entered
2330. Select VIEW to see or change the currently selected AUTO option.
Press the right soft key to turn automatic clearing ON and OFF.

Select the PRINT option. You will be presented with two options—MANUAL
and AUTO.

!

If you select MANUAL, choose YES or NO to immediately print the data
to your customer-provided printer.

!

If you select AUTO, you can turn the automatic print function ON or OFF
to print the data automatically at a programmed time. If you select ON,
you will be prompted to enter a new time to automatically print the data.
The time is entered in 24 hour format, for example, 11:30 p.m. is entered
2330. Select VIEW to see or change the currently selected AUTO option.
Press the right soft key to turn automatic printing ON and OFF.