Инструкции для Samsung iDCS 100

Samsung

Справочник Пользователя (English)Справочник Пользователя (English)

Справочник Пользователя

Содержание

User Instructions Section
1
Table of Contents
1
Part 1. Enhanced Display Programming
2
Part 2. iDCS Keyset User Guide
28
- Table of Contents
  28
- About This Book
  30
- Things You Should Know
  31
  - User Orientation
    31
  - Call Indications
    31
  - Speakerphone
    31
  - Volume Controls
    31
  - Terminal Status Indicator
    31
  - Feature Access Codes
    32
  - System Tones
    32
  - iDCS 28D Keyset
    32
  - iDCS 18D Keyset
    33
  - iDCS 8D Keyset
    33
  - iDCS 64B AOM
    34
  - iDCS 14B Strip
    34
  - Keyset Daughter Modules
    35
  - iDCS KDB-Digital Line Interface (FKDBD)
    35
  - iDCS KDB-Single Line Interface (FKDBS)
    35
  - iDCS KDB-Full Duplex (FKDBF)
    35
- Assembly your Keyset
  35
- Adding an iDCS 14 Button Key Strip
  36
- Adding a Keyset Daughterboard Module
  36
- Outside Calls
  37
  - Making an Outside Call
    37
  - Answering an Outside Call
    37
  - Universal Answer
    37
  - Recall Dial Tone
    37
  - Sending a Flash
    37
  - Busy Line Queuing with Callback
    37
  - Canceling Callback
    37
- Intercom Calls
  38
  - Calling Other Stations
    38
  - Answering Intercom Calls
    38
  - Voice Announce Mode
    38
  - Auto Answer Mode
    38
  - Busy Station Callback
    38
  - Busy Station Camp-On
    38
  - Calling Your System Operator
    39
- Call Processing
  39
  - System Hold
    39
  - Exclusive Hold
    39
  - Remote Hold
    39
  - Hold Recall
    39
  - Consultation Hold
    40
  - Retrieving Calls Held at Another Station
    40
  - Transferring Calls
    40
  - Transfer with Camp-On
    40
  - Transfer to Voice Mail
    40
  - Call Waiting
    40
  - Conference Calls
    41
  - Forwarding Calls
    41
  - Forward All Calls
    41
  - Forward Busy
    41
  - Forward No Answer
    41
  - Forward Busy/No Answer
    42
  - Forward Follow Me
    42
  - Forward to an External Number
    42
  - Forward DND
    42
  - Call Forward Options
    42
  - Station Call Pickup
    42
  - Group Call Pickup
    42
  - My Group Pickup
    43
  - Privacy Release
    43
- Network Forwarding
  43
- Dialing Features
  44
  - Speed Dialing
    44
  - Programming Personal Speed Dial Numbers
    44
  - One Touch Speed Dialing
    44
  - Last Number Redial
    44
  - Manual Retry with Redial
    45
  - Save Number with Redial
    45
  - Chain Dialing
    45
  - Automatic Redial/Retry
    45
  - Pulse to Tone Changeover
    45
  - Memo Redialing
    45
- Paging and Messaging
  46
  - Making an Internal Page
    46
  - Making an External Page
    46
  - All Page
    46
  - Meet Me Page
    46
  - Call Park and Page
    46
  - Setting a Message Indication
    47
  - Canceling Messages
    47
  - Returning Messages
    47
  - Programed Messages
    47
- Convenience Features
  48
  - Do Not Disturb
    48
  - One Time DND
    48
  - Mute
    48
  - Background Music
    48
  - Established Call Pickup
    48
  - Appointment Reminder/Alarm Clock
    48
  - Answering the Door Phone
    49
  - Calling the Door Phone/Room Monitor
    49
  - Executive/Secretary Hot Line
    49
  - Group Listening
    49
  - Account Codes (iDCS 500 M and iDCS 100)
    49
  - Account Codes (iDCS 500 L/LE)
    49
  - Locking Your Keyset
    50
  - Manual Signalling
    50
  - Off-Hook Voice Announce
    50
  - OHVA Block
    50
  - OHVA Reject
    51
  - In Group/Out of Group
    51
- Customizing Your Keyset
  51
  - AME Password
    51
  - Auto Camp-On
    51
  - Select Ring Tone
    51
  - Change Your Passcode
    51
  - Set Answer Mode (Intercom)
    52
  - Set Answer Mode (CO)
    52
  - Automatic Hold
    52
  - Headset Operation
    52
  - Hot Keypad
    52
  - Key Confirmation Tone
    52
  - Rejoining a Page
    52
  - Ring Preference
    52
  - Auto Answer CO Calls
    53
  - Display Speed Dial Name
    53
  - Caller ID Review All
    53
  - Secure OHVA
    53
- Display Features
  54
  - Interactive Display Keys
    54
  - Directory Information
    54
  - Call Log
    54
  - Dial by Name
    54
  - Call Progress Displays
    54
  - Display Number Dialed
    54
  - Call Duration Timer
    55
  - Auto Timer
    55
  - Timer Function
    55
  - Viewing Message Indications
    55
  - Alarm Reminder Messages
    55
  - Personal Speed Dial Names
    56
  - Station Names
    56
  - Managing Key Assignments
    56
  - LCR with Clear
    56
  - Backspace with LCR
    56
  - Advanced Programmed Messages
    56
  - Text Messaging
    57
- Caller ID
  58
- iDCS 64 Button Module
  60
  - With Keyset
    60
- SVMi-4 / SVMi-8
  61
  - SVMi-4 Flow Chart
    61
  - SVMi-8 Telephone Keypad Interface
    62
  - Accessing Your Mailbox
    63
  - Getting Started
    63
  - Listen to Your Messages
    63
  - Subscriber Main Menu
    63
  - Personal Administration Settings
    69
  - Keyset User Features
    69
    - Message Waiting Lights
      69
    - Answer Machine Emulation
      69
    - AME Password
      70
    - Call Record
      70
  - Shortcuts
    70
    - Calling
      70
    - Being Called
      70
    - Direct Messaging
      70
    - Self Memo
      70
  - Interactive Displays
    70
    - Viewing Mailbox Contents
      70
  - Personal Speed Dial Numbers
    71
Part 3. DCS Keyset User Guide
72
- Table of Contents
  72
- About This Book
  74
- Things You Should Know
  75
  - User Orientation
    75
  - Call Indications
    75
  - Speakerphone
    75
  - Volume Controls
    75
  - Feature Access Codes
    75
  - System Tones
    76
  - LCD 24B Keyset Layout
    76
  - LCD 12B Keyset Layout
    77
  - STD 24B Keyset Layout
    77
  - Basic 12B Keyset Layout
    78
  - 7B Keyset Layout
    78
- Outside Calls
  79
  - Making an Outside Call
    79
  - Answering an Outside Call
    79
  - Universal Answer
    79
  - Recall Dial Tone
    79
  - Sending a Flash
    79
  - Busy Line Queuing with Callback
    79
  - Canceling Callback
    79
- Intercom Calls
  80
- Call Processing
  82
  - System Hold
    82
  - Exclusive Hold
    82
  - Remote Hold
    82
  - Hold Recall
    82
  - Consultation Hold
    82
  - Retrieving Calls Held at Another Station
    82
  - Transferring Calls
    82
  - Transfer with Camp-On
    83
  - Transfer to Voice Mail
    83
  - Call Waiting
    83
  - Conference Calls
    83
  - Forwarding Calls
    83
  - Forward All Calls
    84
  - Forward Busy
    84
  - Forward No Answer
    84
  - Forward Busy/No Answer
    84
  - Forward Follow Me
    84
  - Forward to an External Number
    84
  - Forward DND
    85
  - Call Forwad Options
    85
  - Station Call Pickup
    85
  - Group Call Pickup
    85
  - My Group Pickup
    85
- Network Forwarding
  86
- Dialing Features
  86
  - Speed Dialing
    86
  - Programming Personal Speed Dial Numbes
    86
  - One Touch Speed Dialing
    87
  - Last Number Redial
    87
  - Save Number with Redial
    87
  - Chain Dialing
    87
  - Automatic Redial/Retry
    87
  - Pulse to Tone Changeover
    87
- Paging and Messaging
  88
  - Making an Internal Page
    88
  - Making an External Page
    88
  - All Page
    88
  - Meet Me Page
    88
  - Call Park and Page
    88
  - Setting a Message Indication
    89
  - Canceling Messages
    89
  - Returning Messages
    89
  - Programmed Messages
    89
- Convenience Features
  90
  - Do Not Disturb
    90
  - One Time DND
    90
  - Mute
    90
  - Background Music
    90
  - Appointment Reminder/Alarm Clock
    90
  - Answering the Door Phone
    90
  - Calling the Door Phone/Room Monitor
    91
  - Executive/Secretary Hot Line
    91
  - Group Listening
    91
  - Locking Your Keyset
    91
  - Off-Hook Voice Announce
    91
  - OHVA Block
    92
  - OHVA Reject
    92
  - In Group/Out of Group
    92
- Customizing Your Keyset
  93
  - AME Password
    93
  - Select Ring Tone
    93
  - Change Your Passcode
    93
  - Set Answer Mode
    93
  - Automatic Hold
    93
  - Headset Operation
    93
  - Hot Keypad
    93
  - Key Confirmation Tone
    94
  - Rejoining a Page
    94
  - Ring Preference
    94
- Display Features
  94
  - Interactive Display Keys
    94
  - Directory Information
    94
  - Call Log
    95
  - Dial by Name
    95
  - Call Progress Displays
    95
  - Display Number Dialed
    95
  - Call Duration Timer
    95
  - Auto Timer
    95
  - Timer Function
    95
  - Viewing Message Indications
    95
  - Alarm Reminder Messages
    96
  - Personal Speed Dial Names
    96
  - Station Names
    96
  - Managing Key Assignments
    96
  - LCR with Clear
    97
- Caller ID
  97
- Add-On Module
  100
  - 32 Button Module with Keyset
    100
  - 64 Button Module with Keyset
    100
- SVMi-4 / SVMi-8
  100
  - SVMi-4 Flow Chart
    101
  - Accessing Your Mailbox
    101
  - SVMi-8 Telephone Keypad Interface
    102
  - Getting Started
    103
  - Listen to your Messages
    103
  - Subscriber Main Menu
    103
    - Listening to Old or New Messages
      103
    - Group New or Old Messages
      104
    - Record and Send a Message
      104
    - Setting Message Attributes
      104
    - Scheduling Future Delivery
      104
    - Access Manager
      104
    - Personal Greetings
      105
    - Mailbox Administration
      106
    - Message Broadcast
      107
    - Personal Services
      108
  - Personal Administration Settings
    108
  - Keyset User Features
    109
    - Message Waiting Lights
      109
    - Answer Machine Emulation
      109
    - AME Password
      109
    - Call Record
      109
  - Shortcuts
    109
    - Calling
      109
    - Being Called
      109
    - Direct Messaging
      109
    - Self Memo
      109
  - Interactive Displays
    110
    - Viewing Mailbox Contents
      110
  - Personal Speed Dial Numbers
    110
Part 4. Standard Telephone User Guide
112
- Table of Contents
  112
- About This Book
  113
- Things You Should Know
  114
  - User Orientation
    114
  - Hookflash
    114
  - C.O. Lines
    114
  - Distinctive Ringing
    114
  - System Tones
    114
- Outside Calls
  115
  - Making an Outside Call
    115
  - Answering an Outside Call
    115
  - Universal Answer
    115
  - Sending a Flash
    115
  - Recall Dial Tone
    115
  - Busy Line Queuing with Callback
    115
- Intercom Calls
  116
  - Calling Other Stations
    116
  - Answering Intercom Calls
    116
  - Busy Station Callback
    116
  - Busy Station Camp-On
    116
  - Calling Your System Operator
    116
- Call Processing
  117
  - Holding Calls
    117
  - Hold Recall
    117
  - Retrieving Cals On Hold at Another Station
    117
  - Consultation Hold
    117
  - Transferring Calls
    117
  - Transfer with Camp-On
    117
  - Transfer Cancel
    117
  - Transfer Recall
    117
  - Call Waiting
    118
  - Setting Up a Conference
    118
  - Forwarding Your Calls
    118
  - Forward All Calls
    118
  - Forward Busy
    118
  - Forward No Answer
    118
  - Forward No Answer/Busy
    118
  - Forward Follow Me
    118
  - Forward to An External Number
    119
  - Forward DND
    119
  - Station Call Pickup
    119
  - Group Call Pickup
    119
- Network Forwarding
  119
  - Call Forward Unconditional
    119
  - Call Forward Busy
    119
  - Call Forward No Response
    119
- Dialing Features
  120
  - Speed Dialing
    120
  - Programming Personal Speed Dial Numbers
    120
  - Last Number Redial
    120
  - Save Number Redial
    120
  - Pulse to Tone Changeover
    120
- Paging and Messaging
  121
  - Making an Internal Page
    121
  - Making an External Page
    121
  - All Page
    121
  - Meet Me Page/Answer
    121
  - Call Park and Page
    121
  - Retrieving a Parked Call
    121
  - Setting a Message Indication
    121
  - Returning Messages
    121
  - Canceling a Message
    122
  - Programmed Messages
    122
- Convenience Features
  122
  - Do Not Disturb
    122
  - Answering the Door Phone
    122
  - Calling the Door Phone
    122
  - Account Codes
    122
  - In/Out of Group
    123
  - Locking Your Station
    123
  - Changing Your Station Passcode
    123
- Personal Speed Dial Numbers
  124
Part 5. System Administration and Special Features Guide
125
- Table of Contents
  126
- About This Book
  127
- Special Features
  128
  - System Ring Plans
    128
  - Manual Ring Plan Change
    128
  - Temporary Ring Plan Change
    128
  - Calling the System Operator
    128
  - Operator Recalls
    128
  - Executive Barge-In
    128
  - Walking Class of Service
    129
  - In/Out of Group
    129
  - Direct Inward System Access (DISA)
    129
  - DISA Security
    130
  - Forced Account Codes
    130
  - Verified
    130
  - Not Verified
    130
  - Using Forced Account Codes
    130
  - Authorization Codes
    130
  - Using Authorization Codes
    130
  - Using the Tie Line
    131
    - Outgoing
      131
    - Incoming
      131
    - In and Out on Tie Line
      131
- Caller ID Special Features
  131
  - Abandon Call List
    131
  - CID on SMDR
    131
  - Number to Name Translation
    131
- Caller ID Special Features
  132
  - Investigate
    132
- System Administrator Programming
  133
- System Maintenance Alarms
  146
Part 6. Auto Attendant and Uniform Call Distribution Administration Guide
147
- Table of Contents
  147
- Overview
  148
- Auto Attendant
  149
  - Recoding Greetings
    149
  - Playing Greetings
    149
  - Changing the Greeting
    149
  - Manual Ring Plan Mode Service
    149
  - Auto Ring Plan Service
    149
- Uniform Call Distribution
  150
  - Supervisor
    150
  - Alarms
    150
  - Supervisor Key
    151
    - Call
      151
    - Agent
      151
    - Admin
      152
      - Clearing Stored Data
        152
      - Printing Data/Running Reports
        152
  - Call Statistics
    153
    - Calls in Queue Now
      153
    - Abandoned Calls
      153
    - Average Ring Time
      153
    - Number of Times All Agents Busy
      153
    - Average Time in Queue
      153
    - Total Calls Received
      153
    - Longest Queue Time Today
      153
    - Longest Queue Time Now
      154
  - Agent Statistics
    154
    - Logged In
      154
    - Status
      154
    - Calls Answered
      154
    - Average Call Time
      154
    - Average Ring Time
      154
  - Call Status (CS)
    154
  - Sample UCD Report
    155

Справочник Пользователя

Размер:

3,5 МБ
Страницы:

155
Язык:

English

Просмотреть

Справочник Пользователя

Содержание

User Instructions Section
1
Table of Contents
1
Part 1. Enhanced Display Programming
2
Part 2. iDCS Keyset User Guide
28
- Table of Contents
  28
- About This Book
  30
- Things You Should Know
  31
  - User Orientation
    31
  - Call Indications
    31
  - Speakerphone
    31
  - Volume Controls
    31
  - Terminal Status Indicator
    31
  - Feature Access Codes
    32
  - System Tones
    32
  - iDCS 28D Keyset
    32
  - iDCS 18D Keyset
    33
  - iDCS 8D Keyset
    33
  - iDCS 64B AOM
    34
  - iDCS 14B Strip
    34
  - Keyset Daughter Modules
    35
  - iDCS KDB-Digital Line Interface (FKDBD)
    35
  - iDCS KDB-Single Line Interface (FKDBS)
    35
  - iDCS KDB-Full Duplex (FKDBF)
    35
- Assembly your Keyset
  35
- Adding an iDCS 14 Button Key Strip
  36
- Adding a Keyset Daughterboard Module
  36
- Outside Calls
  37
  - Making an Outside Call
    37
  - Answering an Outside Call
    37
  - Universal Answer
    37
  - Recall Dial Tone
    37
  - Sending a Flash
    37
  - Busy Line Queuing with Callback
    37
  - Canceling Callback
    37
- Intercom Calls
  38
  - Calling Other Stations
    38
  - Answering Intercom Calls
    38
  - Voice Announce Mode
    38
  - Auto Answer Mode
    38
  - Busy Station Callback
    38
  - Busy Station Camp-On
    38
  - Calling Your System Operator
    39
- Call Processing
  39
  - System Hold
    39
  - Exclusive Hold
    39
  - Remote Hold
    39
  - Hold Recall
    39
  - Consultation Hold
    40
  - Retrieving Calls Held at Another Station
    40
  - Transferring Calls
    40
  - Transfer with Camp-On
    40
  - Transfer to Voice Mail
    40
  - Call Waiting
    40
  - Conference Calls
    41
  - Forwarding Calls
    41
  - Forward All Calls
    41
  - Forward Busy
    41
  - Forward No Answer
    41
  - Forward Busy/No Answer
    42
  - Forward Follow Me
    42
  - Forward to an External Number
    42
  - Forward DND
    42
  - Call Forward Options
    42
  - Station Call Pickup
    42
  - Group Call Pickup
    42
  - My Group Pickup
    43
  - Privacy Release
    43
- Network Forwarding
  43
- Dialing Features
  44
  - Speed Dialing
    44
  - Programming Personal Speed Dial Numbers
    44
  - One Touch Speed Dialing
    44
  - Last Number Redial
    44
  - Manual Retry with Redial
    45
  - Save Number with Redial
    45
  - Chain Dialing
    45
  - Automatic Redial/Retry
    45
  - Pulse to Tone Changeover
    45
  - Memo Redialing
    45
- Paging and Messaging
  46
  - Making an Internal Page
    46
  - Making an External Page
    46
  - All Page
    46
  - Meet Me Page
    46
  - Call Park and Page
    46
  - Setting a Message Indication
    47
  - Canceling Messages
    47
  - Returning Messages
    47
  - Programed Messages
    47
- Convenience Features
  48
  - Do Not Disturb
    48
  - One Time DND
    48
  - Mute
    48
  - Background Music
    48
  - Established Call Pickup
    48
  - Appointment Reminder/Alarm Clock
    48
  - Answering the Door Phone
    49
  - Calling the Door Phone/Room Monitor
    49
  - Executive/Secretary Hot Line
    49
  - Group Listening
    49
  - Account Codes (iDCS 500 M and iDCS 100)
    49
  - Account Codes (iDCS 500 L/LE)
    49
  - Locking Your Keyset
    50
  - Manual Signalling
    50
  - Off-Hook Voice Announce
    50
  - OHVA Block
    50
  - OHVA Reject
    51
  - In Group/Out of Group
    51
- Customizing Your Keyset
  51
  - AME Password
    51
  - Auto Camp-On
    51
  - Select Ring Tone
    51
  - Change Your Passcode
    51
  - Set Answer Mode (Intercom)
    52
  - Set Answer Mode (CO)
    52
  - Automatic Hold
    52
  - Headset Operation
    52
  - Hot Keypad
    52
  - Key Confirmation Tone
    52
  - Rejoining a Page
    52
  - Ring Preference
    52
  - Auto Answer CO Calls
    53
  - Display Speed Dial Name
    53
  - Caller ID Review All
    53
  - Secure OHVA
    53
- Display Features
  54
  - Interactive Display Keys
    54
  - Directory Information
    54
  - Call Log
    54
  - Dial by Name
    54
  - Call Progress Displays
    54
  - Display Number Dialed
    54
  - Call Duration Timer
    55
  - Auto Timer
    55
  - Timer Function
    55
  - Viewing Message Indications
    55
  - Alarm Reminder Messages
    55
  - Personal Speed Dial Names
    56
  - Station Names
    56
  - Managing Key Assignments
    56
  - LCR with Clear
    56
  - Backspace with LCR
    56
  - Advanced Programmed Messages
    56
  - Text Messaging
    57
- Caller ID
  58
- iDCS 64 Button Module
  60
  - With Keyset
    60
- SVMi-4 / SVMi-8
  61
  - SVMi-4 Flow Chart
    61
  - SVMi-8 Telephone Keypad Interface
    62
  - Accessing Your Mailbox
    63
  - Getting Started
    63
  - Listen to Your Messages
    63
  - Subscriber Main Menu
    63
  - Personal Administration Settings
    69
  - Keyset User Features
    69
    - Message Waiting Lights
      69
    - Answer Machine Emulation
      69
    - AME Password
      70
    - Call Record
      70
  - Shortcuts
    70
    - Calling
      70
    - Being Called
      70
    - Direct Messaging
      70
    - Self Memo
      70
  - Interactive Displays
    70
    - Viewing Mailbox Contents
      70
  - Personal Speed Dial Numbers
    71
Part 3. DCS Keyset User Guide
72
- Table of Contents
  72
- About This Book
  74
- Things You Should Know
  75
  - User Orientation
    75
  - Call Indications
    75
  - Speakerphone
    75
  - Volume Controls
    75
  - Feature Access Codes
    75
  - System Tones
    76
  - LCD 24B Keyset Layout
    76
  - LCD 12B Keyset Layout
    77
  - STD 24B Keyset Layout
    77
  - Basic 12B Keyset Layout
    78
  - 7B Keyset Layout
    78
- Outside Calls
  79
  - Making an Outside Call
    79
  - Answering an Outside Call
    79
  - Universal Answer
    79
  - Recall Dial Tone
    79
  - Sending a Flash
    79
  - Busy Line Queuing with Callback
    79
  - Canceling Callback
    79
- Intercom Calls
  80
- Call Processing
  82
  - System Hold
    82
  - Exclusive Hold
    82
  - Remote Hold
    82
  - Hold Recall
    82
  - Consultation Hold
    82
  - Retrieving Calls Held at Another Station
    82
  - Transferring Calls
    82
  - Transfer with Camp-On
    83
  - Transfer to Voice Mail
    83
  - Call Waiting
    83
  - Conference Calls
    83
  - Forwarding Calls
    83
  - Forward All Calls
    84
  - Forward Busy
    84
  - Forward No Answer
    84
  - Forward Busy/No Answer
    84
  - Forward Follow Me
    84
  - Forward to an External Number
    84
  - Forward DND
    85
  - Call Forwad Options
    85
  - Station Call Pickup
    85
  - Group Call Pickup
    85
  - My Group Pickup
    85
- Network Forwarding
  86
- Dialing Features
  86
  - Speed Dialing
    86
  - Programming Personal Speed Dial Numbes
    86
  - One Touch Speed Dialing
    87
  - Last Number Redial
    87
  - Save Number with Redial
    87
  - Chain Dialing
    87
  - Automatic Redial/Retry
    87
  - Pulse to Tone Changeover
    87
- Paging and Messaging
  88
  - Making an Internal Page
    88
  - Making an External Page
    88
  - All Page
    88
  - Meet Me Page
    88
  - Call Park and Page
    88
  - Setting a Message Indication
    89
  - Canceling Messages
    89
  - Returning Messages
    89
  - Programmed Messages
    89
- Convenience Features
  90
  - Do Not Disturb
    90
  - One Time DND
    90
  - Mute
    90
  - Background Music
    90
  - Appointment Reminder/Alarm Clock
    90
  - Answering the Door Phone
    90
  - Calling the Door Phone/Room Monitor
    91
  - Executive/Secretary Hot Line
    91
  - Group Listening
    91
  - Locking Your Keyset
    91
  - Off-Hook Voice Announce
    91
  - OHVA Block
    92
  - OHVA Reject
    92
  - In Group/Out of Group
    92
- Customizing Your Keyset
  93
  - AME Password
    93
  - Select Ring Tone
    93
  - Change Your Passcode
    93
  - Set Answer Mode
    93
  - Automatic Hold
    93
  - Headset Operation
    93
  - Hot Keypad
    93
  - Key Confirmation Tone
    94
  - Rejoining a Page
    94
  - Ring Preference
    94
- Display Features
  94
  - Interactive Display Keys
    94
  - Directory Information
    94
  - Call Log
    95
  - Dial by Name
    95
  - Call Progress Displays
    95
  - Display Number Dialed
    95
  - Call Duration Timer
    95
  - Auto Timer
    95
  - Timer Function
    95
  - Viewing Message Indications
    95
  - Alarm Reminder Messages
    96
  - Personal Speed Dial Names
    96
  - Station Names
    96
  - Managing Key Assignments
    96
  - LCR with Clear
    97
- Caller ID
  97
- Add-On Module
  100
  - 32 Button Module with Keyset
    100
  - 64 Button Module with Keyset
    100
- SVMi-4 / SVMi-8
  100
  - SVMi-4 Flow Chart
    101
  - Accessing Your Mailbox
    101
  - SVMi-8 Telephone Keypad Interface
    102
  - Getting Started
    103
  - Listen to your Messages
    103
  - Subscriber Main Menu
    103
    - Listening to Old or New Messages
      103
    - Group New or Old Messages
      104
    - Record and Send a Message
      104
    - Setting Message Attributes
      104
    - Scheduling Future Delivery
      104
    - Access Manager
      104
    - Personal Greetings
      105
    - Mailbox Administration
      106
    - Message Broadcast
      107
    - Personal Services
      108
  - Personal Administration Settings
    108
  - Keyset User Features
    109
    - Message Waiting Lights
      109
    - Answer Machine Emulation
      109
    - AME Password
      109
    - Call Record
      109
  - Shortcuts
    109
    - Calling
      109
    - Being Called
      109
    - Direct Messaging
      109
    - Self Memo
      109
  - Interactive Displays
    110
    - Viewing Mailbox Contents
      110
  - Personal Speed Dial Numbers
    110
Part 4. Standard Telephone User Guide
112
- Table of Contents
  112
- About This Book
  113
- Things You Should Know
  114
  - User Orientation
    114
  - Hookflash
    114
  - C.O. Lines
    114
  - Distinctive Ringing
    114
  - System Tones
    114
- Outside Calls
  115
  - Making an Outside Call
    115
  - Answering an Outside Call
    115
  - Universal Answer
    115
  - Sending a Flash
    115
  - Recall Dial Tone
    115
  - Busy Line Queuing with Callback
    115
- Intercom Calls
  116
  - Calling Other Stations
    116
  - Answering Intercom Calls
    116
  - Busy Station Callback
    116
  - Busy Station Camp-On
    116
  - Calling Your System Operator
    116
- Call Processing
  117
  - Holding Calls
    117
  - Hold Recall
    117
  - Retrieving Cals On Hold at Another Station
    117
  - Consultation Hold
    117
  - Transferring Calls
    117
  - Transfer with Camp-On
    117
  - Transfer Cancel
    117
  - Transfer Recall
    117
  - Call Waiting
    118
  - Setting Up a Conference
    118
  - Forwarding Your Calls
    118
  - Forward All Calls
    118
  - Forward Busy
    118
  - Forward No Answer
    118
  - Forward No Answer/Busy
    118
  - Forward Follow Me
    118
  - Forward to An External Number
    119
  - Forward DND
    119
  - Station Call Pickup
    119
  - Group Call Pickup
    119
- Network Forwarding
  119
  - Call Forward Unconditional
    119
  - Call Forward Busy
    119
  - Call Forward No Response
    119
- Dialing Features
  120
  - Speed Dialing
    120
  - Programming Personal Speed Dial Numbers
    120
  - Last Number Redial
    120
  - Save Number Redial
    120
  - Pulse to Tone Changeover
    120
- Paging and Messaging
  121
  - Making an Internal Page
    121
  - Making an External Page
    121
  - All Page
    121
  - Meet Me Page/Answer
    121
  - Call Park and Page
    121
  - Retrieving a Parked Call
    121
  - Setting a Message Indication
    121
  - Returning Messages
    121
  - Canceling a Message
    122
  - Programmed Messages
    122
- Convenience Features
  122
  - Do Not Disturb
    122
  - Answering the Door Phone
    122
  - Calling the Door Phone
    122
  - Account Codes
    122
  - In/Out of Group
    123
  - Locking Your Station
    123
  - Changing Your Station Passcode
    123
- Personal Speed Dial Numbers
  124
Part 5. System Administration and Special Features Guide
125
- Table of Contents
  126
- About This Book
  127
- Special Features
  128
  - System Ring Plans
    128
  - Manual Ring Plan Change
    128
  - Temporary Ring Plan Change
    128
  - Calling the System Operator
    128
  - Operator Recalls
    128
  - Executive Barge-In
    128
  - Walking Class of Service
    129
  - In/Out of Group
    129
  - Direct Inward System Access (DISA)
    129
  - DISA Security
    130
  - Forced Account Codes
    130
  - Verified
    130
  - Not Verified
    130
  - Using Forced Account Codes
    130
  - Authorization Codes
    130
  - Using Authorization Codes
    130
  - Using the Tie Line
    131
    - Outgoing
      131
    - Incoming
      131
    - In and Out on Tie Line
      131
- Caller ID Special Features
  131
  - Abandon Call List
    131
  - CID on SMDR
    131
  - Number to Name Translation
    131
- Caller ID Special Features
  132
  - Investigate
    132
- System Administrator Programming
  133
- System Maintenance Alarms
  146
Part 6. Auto Attendant and Uniform Call Distribution Administration Guide
147
- Table of Contents
  147
- Overview
  148
- Auto Attendant
  149
  - Recoding Greetings
    149
  - Playing Greetings
    149
  - Changing the Greeting
    149
  - Manual Ring Plan Mode Service
    149
  - Auto Ring Plan Service
    149
- Uniform Call Distribution
  150
  - Supervisor
    150
  - Alarms
    150
  - Supervisor Key
    151
    - Call
      151
    - Agent
      151
    - Admin
      152
      - Clearing Stored Data
        152
      - Printing Data/Running Reports
        152
  - Call Statistics
    153
    - Calls in Queue Now
      153
    - Abandoned Calls
      153
    - Average Ring Time
      153
    - Number of Times All Agents Busy
      153
    - Average Time in Queue
      153
    - Total Calls Received
      153
    - Longest Queue Time Today
      153
    - Longest Queue Time Now
      154
  - Agent Statistics
    154
    - Logged In
      154
    - Status
      154
    - Calls Answered
      154
    - Average Call Time
      154
    - Average Ring Time
      154
  - Call Status (CS)
    154
  - Sample UCD Report
    155

Справочник Пользователя

Размер:

3,5 МБ
Страницы:

155
Язык:

English

Просмотреть