Справочник ПользователяСодержаниеTable of Contents3Hospitality Operations5About This Document5Purpose5Organization6Conventions6Related Documents8Product Support8Hospitality Services Overview9Telephone Support9Guest Services9PMS Integration10Messaging Services11Flexibility11Guest Operations12Automatic Wakeup12With Speech Synthesizer12Add Your Wakeup Call13Change or Delete Your Wakeup Call14With Wakeup Activation Via Tones14Add or Change Your Wakeup Calls14Delete Your Wakeup Calls15Do Not Disturb16Enter a Do Not Disturb Request (Feature Dial Access Code)16Change or Cancel a Do Not Disturb Request (Feature Dial Access Code)16Activate Do Not Disturb (Feature Button)17Deactivate Do Not Disturb (Feature Button)17Emergency Access to the Attendant17Retrieving Messages18Retrieving Messages from Your Room18Retrieving Messages from Locations Other Than Your Room19Retrieving FAX Messages20Recording a Personal Greeting21Changing Your Password22Dial by Name23Front Desk Operations24Attendant Backup24Check-In/Check-Out25Check-In26Check-Out27Suite Check-in28Station Hunt Before Coverage28Automatic Wakeup29User Operation31Single Wakeup31Dual Wakeup33Daily Wakeup35VIP Wakeup37Canceling Wakeup Calls40Failed Wakeup Notification41Controlled Restrictions42User Operation43Activate Controlled Restriction for One Person43Cancel Controlled Restriction for One Person44Activate Controlled Restriction for a Group of Rooms45Cancel Controlled Restriction for a Group of Rooms46Do Not Disturb47User Operation47Activate Do Not Disturb for One Room48Cancel Do Not Disturb49Activate Do Not Disturb for a Group of Rooms50Cancel Do Not Disturb51Message Waiting Notification52PMS Alarms53Call Accounting Alarms53Crisis Alert53Maid Status, Housekeeping Status, and Room Occupancy54User Operation55Recorded Announcements56User Operation56Automatic Selection of DID Numbers for Guest Rooms57Automatic selection of DID numbers for a guest58Viewing and changing DID numbers58Voice Messaging Operations59Administrative Mailbox on INTUITY59Connecting Guests to the Voice Messaging System60Restoring a Deleted Voice Message62Retrieving Messages for Checked-Out Guests63Call Accounting Operations65Night Audit Procedures65End-of-Week/End-of-Month Audit Procedures66Printing Key Reports67Detail Reports67Cost Reports68Deleting Call Records69Housekeeping Staff Operations70Status Codes71How to Call In Your Work Status71Housekeeping Status Codes and Meanings72Reports73Administration Reports73Printer Reports77Log Printer77Journal Schedule Printer77Buffering Messages During Printer Failure78Guest Operations Artwork80Index87Numerics87A87B87C87D88E88F88G88H88I88J88L89M89N89O89P89R90S90T90V90W90Размер: 991,8 КБСтраницы: 91Язык: EnglishПросмотреть
