Xerox Phaser 3140 用户指南

下载
页码 73
Troubleshooting_ 56
Printing problems
CONDITION
POSSIBLE 
CAUSE
SUGGESTED 
SOLUTIONS
The machine 
does not print.
The machine is not 
receiving power.
Check the power cord 
connections.
The machine is not 
selected as the 
default machine.
Select your machine as your 
default machine in your 
Windows.
Check the machine for the following:
The front cover is not closed. Close the front 
cover.
Paper is jammed. Clear the paper jam. (See 
No paper is loaded. Load paper. (See "Loading 
The toner cartridge is not installed. Install the 
toner cartridge.
If a system error occurs, contact your service 
representative.
The connection 
cable between the 
computer and the 
machine is not 
connected properly.
Disconnect the machine 
cable and reconnect it.
The connection 
cable between the 
computer and the 
machine is 
defective.
If possible, attach the cable 
to another computer that is 
working properly and print a 
job. You can also try using a 
different machine cable.
The port setting is 
incorrect.
Check the Windows printer 
setting to make sure that the 
print job is sent to the correct 
port. If the computer has 
more than one port, make 
sure that the machine is 
attached to the correct one.
The machine may 
be configured 
incorrectly. 
Check the Printing 
Preferences to ensure that 
all of the print settings are 
The printer driver 
may be incorrectly 
installed.
Repair the machine 
The machine is 
malfunctioning.
Check the LEDs on the 
control panel to see if the 
machine is indicating a 
system error. Contact a 
service representative.
The machine 
does not print. 
The document size 
is so big that the 
hard disk space of 
the computer is 
insufficient to 
access the print job.
Get more hard disk space 
and print the document 
again.
The output tray is 
full.
It can hold up to 80 sheets of 
plain paper. Once the paper 
is removed from the output 
tray, the machine resumes 
printing.
The machine 
selects print 
materials from 
the wrong paper 
source.
The paper option 
that was selected in 
the Printing 
Preferences may 
be incorrect.
For many software 
applications, the paper 
source selection is found 
under the Paper tab within 
the Printing Preferences
Select the correct paper 
source. See the printer 
driver help screen. (See 
A print job is 
extremely slow.
The job may be 
very complex.
Reduce the complexity of 
the page or try adjusting the 
print quality settings.
Half the page is 
blank.
The page 
orientation setting 
may be incorrect.
Change the page orientation 
in your application. See the 
printer driver help screen.
The paper size and 
the paper size 
settings do not 
match.
Ensure that the paper size in 
the printer driver settings 
matches the paper in the 
tray.
Or, ensure that the paper 
size in the printer driver 
settings matches the paper 
selection in the software 
application settings you use.
CONDITION
POSSIBLE 
CAUSE
SUGGESTED 
SOLUTIONS