Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南

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Cisco Unified CCX Administration Guide, Release 7.0(1)

Chapter 6 Provisioning Telephony and Media

Provisioning Unified CM Telephony Subsystem

Telephony subsystem issues an error and will not allow you to create Unified CM
Telephony providers from the Unified CM Telephony Provider Configuration
web page.

To modify the Unified CM Telephony subsystem, click Modify Unified CM
Telephony Provider Information hyperlink (see

Modifying Unified CM

Telephony Information, page 4-8

The following table describes the read-only fields displayed in the Unified CM
Telephony Provider Configuration web page.

Related Topics

•

Resynchronizing Cisco JTAPI Client, page 6-7

•

Adding a New Unified CM Telephony Call Control Group, page 6-9

•

Additional Unified CM Telephony Information, page 6-22

•

Modifying Unified CM Telephony Information, page 4-8

Adding a New Unified CM Telephony Call Control Group

The Unified CCX system uses Unified CM Telephony call control groups to pool
together a series of CTI ports, which the system uses to serve calls as they arrive
at the Unified CCX server. You can create multiple Unified CM Telephony call
control groups to share and limit the resources to be used by specific applications.

Field Heading

Description

Primary Unified CM
Telephony Provider

Read-only field displaying the IP address of the first (of two) Cisco
Media Convergence Server (Cisco MCS) running Unified CM CTI
Manager in the cluster.

Secondary Unified CM
Telephony Provider

Read-only field displaying the IP address of the second (of two) Cisco
Media Convergence Server (Cisco MCS) running Unified CM CTI
Manager in the cluster.

User Prefix

Read-only field displaying the user prefix for the Unified CM user IDs
created in Unified CM.