Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南

10-13

Cisco Unified CCX Administration Guide, Release 7.0(1)

Chapter 10 Managing Prompts, Grammars, Documents, and Custom Files

Recording and Uploading Prompt Files

This section contains the following topics:

•

Recording a Prompt, page 10-13

•

Add Spoken Name Prompts, page 10-15

Note

For instructions for Adding and Uploading prompts, see

“Managing Prompt

Files” section on page 10-2

Recording a Prompt

You can record your own prompts to be used in applications. The example
provided in this section uses the Windows Sound Record option. This option is
one of many possibilities for recording G711 prompts. G711 is a freely distributed
public domain codec and has several recording options. Some of these options are
included in Microsoft Windows systems and are available to any sound recording
application.

The G729 codec is licensed and is not freely distributed. A white paper that
describes the G729 prompt recording options is available on request. The white
paper is located at
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/s
olution_overview_c22-524728.html

To record a prompt, complete the following steps.

The following procedure is an example of recording G.711 prompts with
Microsoft Windows Sound Recorder, using a microphone plugged into your
computer. If you are not using Microsoft Windows Sound Recorder, see the
documentation provided with your audio application.

Procedure

Step 1

From your Windows Start menu, choose Start > Programs > Accessories >
Entertainment > Sound Recorder.

The Sound Recorder dialog box opens.

Step 2

Click Record button and speak your greeting into the microphone.

Step 3

Click Stop button when you finish recording.