Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 快速安装指南

This chapter contains the following sections:

To install Unified CCX, you must install Cisco CRS and select the Unified CCX product package during 
the installation.

The Cisco CRS installation procedure contains three steps:

Installation: Loads the Cisco CRS software onto your system.

Cluster Setup: Activates Cisco CRS license files, collects required Unified CM LDAP information, 
and establishes a Cisco CRS administrator. This procedure is done once for each cluster.

Server Setup: Enables the specific Cisco CRS components that will run on a particular server. Also 
determines if a server will function as a standby server for high availability. This procedure is done 
for each Cisco CRS node in a cluster, including the one on which you perform the cluster setup.

Once these installation and setup procedures are done, you will have access to the complete set of Cisco 
CRS administration features that are licensed for your Cisco CRS product.

For installation instructions, including the planning of your Unified CCX installation, a pre-installation 
check list, and an installation and setup check list, refer to the Cisco Customer Response Solutions 
Installation Guide at the 

.

After you install and perform the initial set up of Unified CCX, use the Cisco CRS administration web 
interface to perform a variety of additional set up and configuration tasks.

These tasks include:

Configuring Cisco CRS to work with Unified CM

Configuring the required subsystems