Cisco Cisco Agent Desktop 9.0 用户指南
Configuring the Cisco Unified Presence Cluster
January 16, 2013
191
Configuring the Cisco Unified Presence
Cluster
Cluster
The first task in integrating CAD with a Unified Presence cluster is configuring the
cluster by specifying the connection information.
cluster by specifying the connection information.
NOTE: It is assumed that all of the agents are managed in one
Unified Presence cluster.
Unified Presence cluster.
To configure the Unified Presence cluster:
1. Choose Cisco Unified Presence Settings > Cisco Unified Presence Cluster
Settings. The Cisco Unified Presence Cluster Settings page appears
(
(
2. Complete the fields as described below.
Figure 110. Cisco Unified Presence Cluster Settings
Field
Description
Enable Cisco
Unified Presence
Integration
Status of communication between supervisors and
agents and non-agents.
agents and non-agents.
Version
Version of Cisco Unified Presence.
Publisher
Host/IP Address
Hostname or IP address of Unified Presence server
(the publisher if you have a Unified Presence cluster).
(the publisher if you have a Unified Presence cluster).