Cisco Cisco Agent Desktop 9.0 Installationsanleitung
Upgrading from 8.5 (Windows Server 2008 R2)
August 4, 2014
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Upgrading from 8.5 (Windows Server
2008 R2)
2008 R2)
Going from Flat Files to Flat Files
for more information.
1. Complete the preinstallation preparation. See
for more information.
2. You must shut down replication before you begin the upgrade process. Refer
to
for detailed steps.
3. Install CAD 9.0 base services over the older version on the primary server
(Side A). Refer to
.
4. The CAD Configuration Setup utility starts automatically. The fields are
automatically populated based on the settings you configured in CAD 8.5.
Verify this information is correct.
Verify this information is correct.
5. License CAD with Unified CCE License Administration. The fields are
automatically populated based on the licensing information you entered
during the installation of your old version of CAD. Verify the license type and
number of seats. Click Cancel. Refer to
during the installation of your old version of CAD. Verify the license type and
number of seats. Click Cancel. Refer to
for
more information.
6. Install CAD base services on the secondary server (Side B). The steps are the
for more information.
7. The CAD Configuration Setup utility starts automatically. The fields are
automatically populated based on the settings you configured in CAD 8.5.
Verify this information is correct.
Verify this information is correct.
NOTE: You do not have to complete Unified CCE License
Administration on Side B.
Administration on Side B.
8. Restart both servers.
9. If you also upgraded your Unified ICM verify the registry on the peripheral
for more information.
Going from Flat Files to SQL Server 2008 R2
1. Complete the preinstallation preparation. See
for more information.