BenutzerhandbuchInhaltsverzeichnisImportant Information3Table of Contents81 VOICE PROCESSING SYSTEM OVERVIEW 1382 INSTALLATION 2983 INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS 4984 INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX 7595 CUSTOMISING THE SYSTEM 10596 FINAL SETUP 137107 SYSTEM MAINTENANCE AND TROUBLESHOOTING 14510Appendix A SYSTEM FEATURES11Appendix B SYSTEM ADMINISTRATOR'S GUIDE11Appendix C SYSTEM MANAGER'S GUIDE12Appendix D MESSAGE MANAGER'S GUIDE12GLOSSARY 36112INDEX 37312Section113VOICE PROCESSING SYSTEM OVERVIEW131.1 WHAT THE VPS CAN AND CANNOT DO141.1.1 Why Voice Processing?141.1.2 Basic Operations141.1.3 VPS Limitations15The VPS does not support:151.2 SYSTEM ADMINISTRATION, MANAGEMENT, AND USE161.2.1 System Administration161.2.2 System Management161.2.3 Subscriber Use161.3 SYSTEM BASICS171.3.1 General171.3.2 System Components171.3.3 Which Phone Systems are Compatible?201.3.4 Installer Equipment and Software Requirements211.3.5 Specifications211.3.6 Hardware211.3.7 Expansion Capabilities221.3.8 Recommendations for System Configuration221.4 VOICE MAIL INTEGRATION241.4.1 General241.4.2 Connection Examples24Section229INSTALLATION292.1 SAFETY PRECAUTIONS302.1.1 Installation302.1.2 Wiring312.1.3 Environmental Requirements322.2 UNPACKING332.3 MOUNTING THE VPS ON A WALL342.4 FRAME EARTH CONNECTION36IMPORTANT!!!362.5 INSTALLATION STEPS372.6 INSTALLING PORT EXPANSION CARDS: KX-TVP102 OR KX-TVP204392.6.1 General392.6.2 Installing the KX-TVP102 or KX-TVP204 Port Card392.7 CONNECTIONS432.7.1 Connecting to the PBX432.7.2 Opening the Ferrite Core432.7.3 Modular Plug Connection432.7.4 Port Cards442.8 TERMINAL CONNECTION462.8.1 Requirements for Connecting Programming Terminal462.8.2 Connecting the RS-232C Cable462.8.3 RS-232C Signals47Section349INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS493.1 GUIDELINES FOR INTEGRATION503.1.1 DPT or Inband Signalling?503.1.2 Why Integration is Important503.1.3 How the VPS and the PBX Communicate503.1.4 PBX Requirements for Integration51Single Line (Tip/Ring) Port Circuits51Extension to extension Touchtone Signalling51Message Waiting Notification from an SLT51Screened Transfer from an SLT52Follow-on ID or Called Party ID523.2 PBX PARAMETERS AND PORT SETTINGS533.2.1 General Guidelines and Definitions533.2.2 RS-232C Settings533.2.3 Port Settings533.2.4 PBX Interface Parameters53Dialing Parameters53Inband Signalling55Digit Translation Table Parameters553.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs573.3.1 VPS Programming for Inband Integration573.3.2 KX-TA Series Programming for Inband Integration via the Manager’s Extension583.3.3 KX-TD500 Programming for Inband Integration593.3.4 KX-TD816 and KX-TD1232 Programming for Inband Integration via the Manager’s Extension693.3.5 KX-TD816 and KX-TD1232 Programming for Inband Integration via the Operating and Maintenance...69Section475INTEGRATING THE VPS WITH THE PANASONIC KX-TD DIGITAL PBX754.1 GUIDELINES FOR DPT INTEGRATION764.1.1 Why DPT Integration is Important764.2 KX-TD500 PROGRAMMING FOR DIGITAL INTEGRATION784.3 CONNECTING THE VPS WITH THE PANASONIC KX-TD816, KX-TD1232 AND KX-TD612864.3.1 KX-TD1232 Software Verification and Programming for DPT Integration via the Manager’s Exten...864.3.2 KX-TD1232 Software Verification and Programming for DPT Integration via the Operating and M...914.4 COMMON DPT INTEGRATION FEATURES AND SETUP PROCEDURES964.4.1 Live Call Screening (LCS) Programming964.4.2 Live Call Screening Password Assignment964.4.3 Live Call Screening Password Cancelling964.4.4 Live Call Screening Recording Mode Assignment via System Programming974.4.5 Live Call Screening Private/Hands-Free Mode Assignment via Station Programming974.4.6 Live Call Screening Assignment via PC Programming984.4.7 Live Call Screening Button Assignment via Station Programming994.4.8 Live Call Screening Cancel Button Assignment via Station Programming994.4.9 TWR (Two-Way Recording) Button Assignment via Station Programming1004.4.10 TWT (Two-Way Transfer) Button Assignment via Station Programming1004.4.11 Voice Mail Transfer Button Assignment via Station Programming1014.4.12 Button Assignment via PC Programming1014.4.13 Live Call Screening Activation1034.4.14 Live Call Screening Password Control1034.4.15 TWR (Two-Way Recording) into Mailbox1044.4.16 TWT (Two-Way Transfer) into Mailbox1044.4.17 A Restriction on TWR/TWT Activation104Section5105CUSTOMISING THE SYSTEM1055.1 STARTING UP1065.1.1 Before Programming1065.1.2 Quick Setup1065.1.3 Starting the Quick Setup1075.2 PORT SETTING OPTIONS1145.2.1 Custom Service Setting Example1145.2.2 Custom Service Features1155.2.3 Custom Service Programming1165.2.4 Recording Menus1195.2.5 Checking Operation1205.2.6 Voice Mail1205.2.7 Mailbox Groups1205.2.8 Extension Groups1215.2.9 Interview Service1215.2.10 Automated Attendant1225.2.11 Department Dialing Service1225.2.12 Operator Service1235.3 SETTING PORTS1245.3.1 Port Service Menu1245.4 AUTOMATED ATTENDANT PARAMETERS1265.4.1 Automated Attendant Menu1265.4.2 Department Dialing1265.4.3 Operator’s Parameters1275.5 SETTING MAILBOXES1305.5.1 Mailbox Setting Menu1305.5.2 Entering a Mailbox1305.5.3 Deleting a Mailbox1345.5.4 Password Reset1345.5.5 Mailbox Listing1345.6 TRAINING THE SUBSCRIBER136Section6137FINAL SETUP1376.1 MESSAGE MANAGER’S MAILBOX (Mailbox 998)1386.1.1 Accessing the Message Manager’s Mailbox1386.1.2 Main Menu of Message Manager’s Service1386.1.3 Company Greetings (Enter #6*998,5,1)1386.1.4 Custom Service Greetings (Enter #6*998,5,4)1396.1.5 Customising User Prompts (Enter #6*998,5,6)1396.2 SETTING UP MAILBOXES1416.2.1 Recording Personal Greetings1416.2.2 Recording the Owner’s Name1416.3 BACKING UP THE SYSTEM143Section7145SYSTEM MAINTENANCE AND TROUBLESHOOTING1457.1 INITIALISING THE SYSTEM1467.2 UTILITY COMMANDS1487.2.1 Off-line Set (OFLN)1497.2.2 On-line Set (ONLN)1497.2.3 Set Password (PASS)1497.2.4 Set Time (TIME)1507.2.5 Print Reports at Specified Time (PSET)1517.2.6 Error Log Display (ELOG)1517.2.7 Saving the System Data to the Backup Device (SAVE)1537.2.8 Loading New or Saved Data to the VPS (LOAD)1557.2.9 Print All of the VPS Parameters (GPRN)1567.2.10 Program Version Display (VERS)1567.2.11 Custom Service Report (CREP)1567.2.12 Custom Service Menu Access Count Clear (CCLR)1577.2.13 Message Waiting Lamp Retry Times (MWL)1587.2.14 Setting Minimum Recording Length (MRL)1587.2.15 Modified Prompt List (MPLT)1587.2.16 Utility Command List (HELP)1597.2.17 Quick Setup (QSET)1607.2.18 Circuit Condition Display (LMON)1607.2.19 Touchtone Information Display (PUTD)1617.2.20 Wait for Caller ID (WCID)1627.3 SYSTEM REPORTS1637.3.1 Mailbox Assignments1637.3.2 COS (Class of Service) Assignments1647.3.3 System Service Report1657.3.4 Call Account Report1667.3.5 Port Usage Report1677.3.6 Port Usage Statistics Clear1677.3.7 Disk Usage Report1687.3.8 Disk Usage Statistics Clear1687.3.9 Mailbox Usage Report1697.3.10 Mailbox Usage Statistics Clear1697.3.11 Fax Call Report1707.3.12 Fax Call Statistics Clear1707.4 TROUBLESHOOTING GUIDE1727.5 SPECIFICATIONS175AppendixA177SYSTEM FEATURES177A1 SYSTEM FEATURES178AppendixB205SYSTEM ADMINISTRATOR'S GUIDE205B1 SYSTEM NAVIGATION206Keyboard Use206Using the Interface207B2 SYSTEM ADMINISTRATION—MAILBOXES210Editing Mailboxes210Notification Setting212Remote Call Forward to CO213Deleting a Mailbox214Resetting a Mailbox Password215Listing Mailboxes215B3 SYSTEM ADMINISTRATION—SETTING COS (CLASS OF SERVICE) PARAMETERS216Class of Service Setting216B4 SYSTEM ADMINISTRATION—PORT/TRUNK SERVICE225B4.1 Port Assignment225Port (1-12)-Day Mode225Port (1-12)-Night Mode226Port (1-12)-Lunch Mode227Port (1-12)-Break Mode227B4.2 Trunk Group Assignment227Trunk (1-48)-Day Mode227Trunk (1-48)-Night Mode228Trunk (1-48)-Lunch Mode229Trunk (1-48)-Break Mode229B5 SYSTEM ADMINISTRATION—SERVICE SETTINGS230B5.1 Automated Attendant Parameters230Department Dialing230Operator’s Parameters230Alternate Extension Assignment236B5.2 Custom Service237B5.3 Caller ID Call Routing Parameters240B6 SYSTEM ADMINISTRATION—SYSTEM PARAMETER SETTINGS242B6.1 System Group Assignment242System Group Assignment-Mailbox Group242System Group Assignment-Extension Group243B6.2 Time Group Service244B6.3 Holiday Setting248B6.4 Daylight Saving Time (DST)250B6.5 Prompt Setting251B6.6 System Caller Name Announcement252B6.7 Other Parameters253Other Parameters-Extension Numbering Plan253Other Parameters-Dialing Parameter255Other Parameters-Message Waiting Notification257Other Parameters-External Message Delivery258Other Parameters-Call Hold259Other Parameters-Rotary Telephone Service260Other Parameters-Intercom Paging Parameter260Other Parameters-Fax Management261Other Parameters-Disconnect Parameter263B7 SYSTEM ADMINISTRATION—HARDWARE SETTINGS264B7.1 RS-232C Parameters264B7.2 Port Setting265Port Setting Menu265B7.3 PBX Interface Parameters265Dialing Parameters266Inband Signaling Parameters269VPS Port Parameters272AppendixC273SYSTEM MANAGER'S GUIDE273C1 ACCESSING THE SYSTEM MANAGER’S MAILBOX274To Access the System Manager’s Mailbox274C2 SETTING UP MAILBOXES275Creating and Editing a Mailbox275Deleting a Mailbox276Deleting a Mailbox Password276C3 SETTING COS (CLASS OF SERVICE) PARAMETERS278C4 SETTING THE SYSTEM CLOCK284C5 CHANGING THE SERVICE MODE SETTING286Assigning the Service Mode286C6 CHANGING THE COMPANY GREETING SETTING288C7 CHECKING SYSTEM USAGE (SYSTEM REPORTS)289Obtaining System Reports289Clearing the Reports290C8 DELIVERING MESSAGES291Delivering Messages to All Mailboxes (Broadcasting Messages)291Delivering Messages to Specified Mailboxes291Checking Mailbox Distribution292C9 CUSTOMISING THE SYSTEM MANAGER’S MAILBOX293C10 LISTENING TO SYSTEM MANAGER MESSAGES294AppendixD295MESSAGE MANAGER'S GUIDE295D1 ACCESSING THE MESSAGE MANAGER’S MAILBOX296To Access the Message Manager’s Mailbox296D2 MANAGING THE GENERAL DELIVERY MAILBOX297Listening to Messages297Transferring Messages297D3 SETTING UP MESSAGE WAITING NOTIFICATION299Setting Message Waiting Lamp Status299Setting Notification by Calling Status299Assigning Notification Numbers300D4 CUSTOMISING THE MESSAGE MANAGER’S MAILBOX302Message Manager’s Password302Operator’s Extensions302Telephone Numbers 1 and 2 for Remote Call Forward to CO302D5 SETTING THE SYSTEM CLOCK304D6 RECORDING MESSAGES306Recording Menus and Voice Labels306Recording User Prompts307Recording System Caller Names309D7 REMOTE CALL FORWARDING SET310Assigning the Remote Call Forwarding Set310D8 LIST OF PROMPTS FOR VOICE MAIL AND AA SERVICE312Prompts Common to VM and AA Services312VM Prompts313AA Prompts313D9 LIST OF MODIFIABLE PROMPTS314[Linked Prompts List]358GLOSSARY361INDEX373A374B374C374D374E375F375G375H375I375K375L375M376N376O376P376Q377R377S377T377U378V378W378Größe: 4,96 MBSeiten: 380Language: EnglishHandbuch öffnen
