Avaya 03-300430 User Manual

Page of 2574
Communication Manager Maintenance-Object Repair Procedures
1444 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
1
FAIL
Layer 2 of the primary signaling channel is down:
1. Examine the results of the Primary Signaling test (#636), and follow 
recommendations provided there.
2. If Test #636 passes, the Layer 2 Query test may still fail if the Signaling 
Channel at the far end has not been administered correctly or if the 
Signaling Channel has been busied out. Verify that the Primary 
Signaling Channel (D channel) at the far end has been administered 
correctly. Verify that the DS1 port used for the Primary D channel has 
not been busied out at the far end.
2
FAIL
Layer 2 of the secondary signaling channel is down.
1. Examine the results of Secondary Signaling Link Hardware test (#639), 
and follow recommendations provided there.
2. If tests #639 passes, the Layer 2 Query test may still fail if the Signaling 
Channel at the far end has not been administered correctly or if the 
Signaling Channel has been busied out. Verify that the Secondary 
Signaling Channel (D channel) at the far end has been administered 
correctly. Verify that the DS1 port used for the Secondary D channel has 
not been busied out at the far end.
3
FAIL
Both the primary and secondary are down.
1. Examine the results of the Primary and Secondary Signaling Link 
Hardware Tests (#636 and #639) and follow recommendations provided 
there.
2. If tests #636 and #639 pass, the Layer 2 Query test may still fail if the 
Signaling Channel at the far end has not been administered correctly or 
if the Signaling Channel has been busied out. Verify that the Primary 
and Secondary Signaling Channel (D channel) at the far end has been 
administered correctly. Verify that the DS1 port used for the Primary and 
Secondary D-channels has not been busied out at the far end.
PASS
The Primary Signaling Channel is up and, if administered the Secondary 
Channel is up.
Table 519: Test #647 Layer 2 Status Query Test  (continued)
Error 
Code
Test 
Result
Description / Recommendation
 2 of 3