Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1836 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
Reset Test (#889)
The reset action initializes the Packet Interface firmware on the IPSI circuit pack and runs a 
comprehensive set of diagnostic tests.
The demand-reset action aborts if the specified IPSI circuit pack’s Packet Interface module is in 
the active in-service state.
An IPSI circuit pack’s Packet Interface module is put in the out-of-service state automatically if it 
resets 3 times by background maintenance within the last 15 minutes, independent of the 
results of the reset action.
If the Packet Interface module is on the standby IPSI (
S8700 MC
: and this is a high- or 
critical-reliability system), the demand reset action runs, independent of the service state.
Table 674: Test #889 Reset Test 
Error 
Code
Test 
Result
Description / Recommendation
1334
ABRT
The Packet Interface modules’s command queue is full. This should be a 
temporary condition caused by a high rate of commands being sent to a 
Packet Interface module. Continued operation with a full command queue 
causes a system WARM restart that could escalate to more severe restart 
levels.
1. Retry the command at 10 second intervals up to 5 times.
1335
ABRT
Internal IPSI error. The Packet Interface module is on the standby IPSI, 
and this test is not allowed to execute.
1. Use set ipserver-interface Uc to make the standby Packet 
Interface active.
2. Run the test.
1362
ABRT
The Reset test is not allowed to run because the Packet Interface is in 
service. Resetting an active IPSI circuit pack’s Packet Interface module 
while in service is not allowed because this is a destructive test.
1. Use status packet-interface to determine the service state of 
the Packet Interface. If the Packet Interface is out of service, try the 
Reset command again.
2000
ABRT
Response to the test request was not received within the allowable time 
period.
1. Retry the command at 1-minute intervals up to 3 times.
2500
ABRT
Internal system error
1. Retry the command.
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