Avaya 03-300430 User Manual

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98

MAJ

cmgIccMissingFault — An internal communications controller, 
expected in Slot 1, is missing.

1. Check for presence of S8300.

2. If present, check the G700 administration.

3. If the administration is correct, suspect the S8300.

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100

MAJ

cmgIccAutoReset — The Media Gateway automatically reset the 
internal communications controller.

1. If the problem persists, escalate.

23

102

MAJ

cmgPrimaryControllerFault — The Media Gateway cannot contact 
the first controller in its controller list.

1. Verify that the controller list is correct. From the MGP CLI, enter 

the command show mgc list. The IP address should match 

the S8700 Media Server CLAN or the S8300 Media Server IP 
addresses. 

2. If needed, correct this in 'configure' mode on the MGP's CLI by 

clearing the mgc list first with the clear mgc list command, 

and then issuing a set mgc list with the correct IP 

addresses.

3. If so, verify that the primary controller is up.

4. If so, shut down every LSP.

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104

MAJ

cmgNoControllerFault — The Media Gateway does not have any 
controllers in its controller list.

1. Verify that the controller list is empty. From the MGP CLI, enter 

the command show mgc list to verify that there are no 

controllers listed. 

2. If none are listed, correct this by adding the correct IP address 

of the S8700/S8300. In 'configure' mode on the MGP's CLI, 
enter the set mgc list command with the correct IP 

address.

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