Avaya 03-300430 User Manual

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106

MAJ

cmgRegistrationFault — The Media Gateway cannot register with 
any controllers in its controller list.

1. Verify that the controller list is correct. From the MGP CLI, enter 

the command show mgc list. The IP address should match 

the S8700 Media Server CLAN or the S8300 Media Server IP 
addresses. 

2. If needed, correct this in 'configure' mode on the MGP's CLI by 

clearing the mgc list with the clear mgc list command, and 

then issuing a set mgc list with the correct IP addresses.

3. If the IP address in the mgc list matches the S8700 Media 

Server CLAN or the S8300 Media Server IP addresses, there 
may be a network problem.

4. Verify that the primary controller is up.

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108

MIN

cmgH248LinkDown — An H.248 link between the Media Gateway 
and its controller is down.

1. Check the S8300 or S8700.

2. If down, bring up.

3. If not, check the G700 administration.

Since the following command causes a brief service outage, it 

should only be executed at the customer’s convenience.

4. If the administration is correct, reboot the G700.

5. If the problem persists, check network connectivity. Use ping 

or traceroute to the S8300/S8700 to check connectivity.

6. If the problem persists, escalate.

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