Avaya 03-300430 User Manual

1. When attempting to record an announcement, users hear the proper record tone, but the 

announcement does not record (they do not know it until the announcement is played 
back).

2. Performing a test board long when the circuit pack is in this state yields the 

following abort codes:

●

Ports 1 AND 9 abort Test #206 with code 1024

●

Ports 1 AND 9 abort Test #205 with code 2000

●

Board level Tests #209 and #210 abort with code 1024

3. Save/restore announcements times out with Error encountered, can’t complete 

request 

The Announcement circuit pack lock-up can be cleared remotely by performing a soft reset 
to the circuit pack:

●

busyout board PCSS (this command drops all calls in progress on the Announcement 

circuit pack)

●

Reset circuit pack using reset board PCSS

●

Release circuit pack using release board PCSS

The super frame is a means by which the SP synchronizes with the 140AY device on the 
Announcement circuit pack. If the super frame is not synchronized, the SP is not able to 
properly process record/playback requests. Both the SP and the hardware generate a super 
frame pulse. When these two pulses are out of synch, the SP sets a flag to indicate the 
mismatch. When this test is run, the state of this flag is returned.

2000

ABRT

Response to the test request was not received within the allowable time 
period. If Error Type 1538 is present in the Error Log, follow the maintenance 
strategy recommended for this Error Type.

1. Retry the command at 1-minute intervals up to 5 times.

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