Hughes DW6000 User Manual

If the Tx Code is 

Transmitter available for Normal Operation 

(TxCode 8) 

the DW6000 is transmitting signals properly. Proceed to the 

next troubleshooting step.
If any other Tx Code appears, the DW6000 is not transmitting signals 
properly. Click on the Tx Code. Follow the troubleshooting procedure that 
appears.

TCP Acceleration is a proprietary protocol provided by DIRECWAY. It 
optimizes performance for TCP/IP-based applications, including faster 
downloads over satellite.

1. At the Control Center, click on the 

 indicator. The System 

Status screen appears. See Figure 20.

2. Check the message in the TCP Acceleration Status row.

If the message says 

Enabled

, TCP Acceleration is enabled. Proceed to the 

next troubleshooting step.
If the message says 

Disabled

, TCP Acceleration is disabled. Perform the 

following steps.
a. Power cycle the DW6000. Unplug the AC power cord from the power 

strip or surge protector, wait 10 seconds, and plug it back in. See 
Figure 24 on page 34. Then check the TCP Acceleration Status again. If 
it is enabled but you still cannot surf the Internet, proceed to the next 
troubleshooing step.

b. If TCP Acceleration is still disabled after power cycling, wait 30 minutes 

and then check TCP Acceleration Status again.

c. If TCP Acceleration is still disabled after waiting 30 minutes, contact 

customer support.

Figure 19: Transmission info