Hughes DW6000 User Manual

3. If the System Control Center is still not available, try pinging the DW6000 

by entering 

 at a DOS command line. 

If ping does not work, power cycle the DW6000 by unplugging it from the 
power strip or surge protector, waiting 10 seconds, and plugging it back in. 
If you still cannot ping, contact customer support.
If the ping results show 

request timed out

 power cycle the unit.

If the ping results show 

Reply but from...

 , check the browser settings. 

Make sure the dial-up connection and proxy server are not configured.
a. In Internet Explorer go to 

→

 

→ 

. 

b. In the 

Dial-up settings

 section, make sure 

Never dial a connection

 is 

selected. 

c. Click on 

LAN Settings

. The LAN Settings window appears. 

d. Make sure all checkboxes are unchecked. 
e. Click on 

OK

 to close all windows.

You should now be able to access the Control Center. If you cannot, contact 
customer support.

If a device other than a computer is connected to the DW6000, the Control 
Center is probably never accessible. However, you can still use the LED 
indicators to troubleshoot, as described below.

If the DW6000 is not operating normally and the receive LED is not lit, take the 
following steps:

• Check all cable connections. See Figure 24. Tighten any that seem loose.
• If the LED still does not come on, power cycle the DW6000 by unplugging 

the power cord from the wall outlet or surge protector, waiting ten seconds, 
and plugging it back in.

• If the problem persists, contact customer support.

Often, if the Receive LED is not lit, the other LEDs will not be lit either.