Xerox 3210 User Guide

Troubleshooting_ 71

3. Insert the tray back into the machine. Printing automatically resumes.

When you print using the manual tray and the machine detects that there is 
either no paper or that the paper has been improperly loaded, follow the 
next steps to release the jammed paper.

1. Check if the paper is stuck in the feeding area, and if so, pull it out gently 

and slowly.

2. Load a paper into the 

manual

 tray.

3. Open the front cover and close it. The machine will resume printing.

If paper is jammed in the print cartridge area, follow the next steps to 
release the jammed paper.

1. Open the front cover and pull the print cartridge out

2. Remove the jammed paper by gently pulling it straight out as shown 

below.

 

3. Replace the print cartridge and close the front cover. Printing 

automatically resumes.

If paper is jammed in the paper exit area, follow the next steps to release 
the jammed paper.

1. If a long portion of the paper is visible, pull it straight out. Open and close 

the front cover firmly. The machine will resume printing.

If you cannot find the jammed paper, or if there is any resistance 
removing the paper, stop pulling and go to step 2.

2. Open the rear cover.
3. Pull the guide rear on each side down and carefully take the jammed 

paper out of the machine. Return the guide rear to its original position.

Close the rear cover. Printing automatically resumes.

If the duplex unit is not inserted correctly, paper jam may occur. Make sure 
that the duplex unit is inserted correctly.

1. Pull the duplex unit out of the machine.

If the front cover is not completely closed, the machine will not 
operate.