Quescom L900-IVR-005 User Manual
QuesCom 300, version 4.20
Product overview
9
3. Productivity Improvement features
With a whole range of telecom services, sedentary and mobile co-workers are
reachable wherever they are.
3.1 Mobility Services Pack
The QuesCom 300 is the key device in your telephony organisation to achieve better
productivity by integrating your mobile phones into your PBX environment and at the same
time optimise your communication costs.
The QuesCom 300 is delivered with 2 user licences. Each additional user may
purchase a licence. Licences are available in packs of 25, 50, 100, 150, 200, 250, 300 or
500 licences. (The QuesCom 400 is required for 100 users and more.)
Combination of packs is possible.
3.1.1 One number
When a “Mobile user” has created and activated a redirection rule, any incoming call
to his fixed phone extension routed to the QuesCom 300 is redirected to another phone
number (typically his GSM phone).
This redirection is transparent to the caller.
It’s no more necessary to publish different phone numbers (fixed extension, GSM…).
It’s no more necessary to publish different phone numbers (fixed extension, GSM…).
You are always reachable on your fixed phone number, even when you are out of office.
The One Number can also receive all incoming fax calls (see Fax sending and
receiving – section 3.1.4).
All “Mobile Users” must be declared and activated from the QuesCom 300
administration interface. Each “Mobile User” defines his own redirection rules from the web-
based interface (See Personal Call Manager Basic 3.1.2).
3.1.2 Personal Call Manager Basic
From the user centric QPuser web interface, each “Mobile user” can :
define up to 5 redirection profiles.
o
An incoming call can be automatically redirected to another number, according
various events: unconditional redirection, busy, and no answer (no answer delay
various events: unconditional redirection, busy, and no answer (no answer delay
is configurable).
activate a redirection profile
among 5 available profiles
o
Profiles can be activated
from Personal Call Manager
from Personal Call Manager
Basic but also from any
classic phone. (See Mobile
classic phone. (See Mobile
Extension 3.1.3).
view the received, missed or
placed call log,
view the received or sent fax
log.