Quescom L900-IVR-005 User Manual

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QuesCom 300, version 4.20 
Product overview
 
 
11 
 
Fax sending 
The use can send a fax from any Windows application by using the QuesCom printer 
driver (Virtual Printer Driver) 
Fax sending may be submitted for authorisation by password according the sender’s 
number (fax right management). 
The QuesCom 300 licensing allows by default 4 simultaneous faxes sending and 
receiving. This number can be increased by adding a voice module.  
 
 
 
3.1.5  Voice messaging 
 
The following features are included into the QuesCom 300 voice messaging: 
-  Customised IVR 
-  Languages: French, English and Spanish 
-  10 messages per user by default 
-  Customised user’s voice mail message.  Customised corporate voice mail message. 
-  New message alert by e-mail or automatic call. 
-  Message checking: 
o
 
By e-mail (WAV file attached) 
o
 
By phone (see Mobile Extension 3.1.3) 
-  30 Mb are allocated on the Compact Flash card for all messages. 
  
3.1.6  QuesCom 300 minimum hardware requirements 
 
The QuesCom 300 includes by default: 
a voice module allowing fax and voice digitalising 
2 user licences Mobility Services Pack 
a licence for 4 simultaneous faxes (only in ISDN environment) 
 
Voice module add-on  
QuesCom 300’s voice module add-on brings additional resources and enhances 
licence above from 4 simultaneous faxes to an unlimited number (limited by available 
phone resources) 
Indicates that the message 
will be sent as FAX. 
Any Office document can 
be attached. 
Select any FAX address in 
the contacts.