Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
Cisco MeetingServer 5.1 System Manager’s Guide
166
Cisco Systems
March 2003
DID/DDI Numbers Are Not Available
If users are not able to use a DID/DDI number, or if there are no meeting ID
numbers available, it means either that all DID/DDI numbers are being used
or that there is a scheduling conflict with that number.
numbers available, it means either that all DID/DDI numbers are being used
or that there is a scheduling conflict with that number.
Select Telephony Access (Configure tab) to assign different port access types
to blocks of telephone numbers and reserve the numbers in each block for
certain uses. If MeetingPlace is to receive dialed number information, you
decide how many numbers to reserve for each use.
to blocks of telephone numbers and reserve the numbers in each block for
certain uses. If MeetingPlace is to receive dialed number information, you
decide how many numbers to reserve for each use.
Tip: Add more DID/DDI numbers to your system. If your
system does not use DID/DDI numbers, you can increase the
number of IDs available using the Minimum Mtg ID Length
field (Configure tab, Scheduling parameters).
system does not use DID/DDI numbers, you can increase the
number of IDs available using the Minimum Mtg ID Length
field (Configure tab, Scheduling parameters).
Ports are Not Disconnecting from Meetings
Normally, when a meeting participant hangs up the phone, disconnect signals
are passed through the network and recognized by the MeetingPlace system.
MeetingPlace then removes the corresponding port from the meeting and
plays a prompt to remaining meeting participants to notify them of the
departing party.
are passed through the network and recognized by the MeetingPlace system.
MeetingPlace then removes the corresponding port from the meeting and
plays a prompt to remaining meeting participants to notify them of the
departing party.
If disconnect supervision is not conveyed through the network, noise or
tones may interfere with the meeting when the far-end party hangs up. If this
occurs, contact your MeetingPlace support representative for assistance. In
most cases, the PBX or telephone service provider must be involved to
isolate the trunk that is not conveying disconnect signals.
tones may interfere with the meeting when the far-end party hangs up. If this
occurs, contact your MeetingPlace support representative for assistance. In
most cases, the PBX or telephone service provider must be involved to
isolate the trunk that is not conveying disconnect signals.
Handling Alarms
As the system manager, it is essential that you be able to detect system
hardware and software malfunctions, unauthorized access, toll fraud, or
other error conditions in the system.
hardware and software malfunctions, unauthorized access, toll fraud, or
other error conditions in the system.
The MeetingPlace system uses three methods to notify you when a problem
occurs:
occurs:
•
The Alarm Table in the MeetingTime System tab reports abnormal
events that occur in the MeetingPlace system.
events that occur in the MeetingPlace system.
•
The Alarm indicator lights on the front of the MeetingPlace chassis are
red when a problem has occurred (see the section on Interpreting the
Alarm Lights on the Server later in this chapter).
red when a problem has occurred (see the section on Interpreting the
Alarm Lights on the Server later in this chapter).
•
MeetingPlace can be configured to call you when an alarm occurs. You
can configure this feature from the Configure tab in the Usage
Parameters window.
can configure this feature from the Configure tab in the Usage
Parameters window.