Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Portal
The portal page provides an overview of the status of the videoconferencing network.
Systems
This section of the page lists the different types of systems that are registered in Cisco TMS.
Each system type is linked to a
Systems > Navigator
page. If you click on for example Endpoints, the
Systems > Nav-
igator
page is opened in folder view sorted by
System Category, showing all the endpoints in Cisco TMS.
Tickets
This section contains a list of systems grouped by their uppermost ticket level.
Note that each system is only counted once even though it may have more lower-level tickets.
The ticket levels are linked to the
Systems Ticketing Service
page. If you click on for example Systems with uppermost
ticket level Critical, the
Systems Ticketing Service
page will be opened showing all systems with
Critical as the upper-
most ticket level. If the system has tickets of lower levels, these tickets will also be displayed.
The
Open Ticketing Service
link takes you to
Conferences and Reservations
This section of the portal page presents today's conferences and reservations.
The
Open Conference Control
System Usage
The System Usage graph shows the number of endpoints that have been in call per day as a blue area, and the number
of booked endpoints per day as a green line.
of booked endpoints per day as a green line.
Click
Show Conference Statistics
.
Sitemap
In Cisco TMS:
Portal > Sitemap
This page gives an overview of all the main pages in Cisco TMS. The page covers all items from the main menu level to
sub-menus.
sub-menus.
When clicking on a menu name, a brief explanation of the contents on each page is shown.
Clicking on the
Go to …
link below a page name takes you to that screen in Cisco TMS.
Cisco TMS Components
Cisco TMS consists of a set of standard components including:
■
Internet Information Services (IIS) Server with webapps
■
TMS Services
■
tmsng SQL Database
■
TMS Tools application
Some background knowledge of these components is required for administrators managing a Cisco TMS deployment
and when troubleshooting. The components are described below.
and when troubleshooting. The components are described below.
7
Cisco TelePresence Management Suite Administrator Guide
Cisco TMS Overview