Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

Installed automatically, network services include services that the system requires to function; for 
example, database and system services. Because these services are required for basic functionality, you 
cannot activate them in the Service Activation window. 

After the installation of your application, network services start automatically. The list of services 
displayed in the Control Center—Network Services web page depends on the license package of your 
Unified CCX. If you have a Unified CCX Premium license, Unified CCX Serviceability categorizes the 
network services into the following categories, which are explained in the subsequent sections: 

The Control Center - Network Services web page displays the following information for the network 
services:

Name of the network services, their dependant subsystems, managers, or components 

Status of the service (IN SEVICE, PARTIAL SEVICE, or SHUT DOWN; for individual subsystems, 
the status could be OUT OF SERVICE or NOT CONFIGURED).

Start Time of the service

Up Time of the service 

The Unified CCX Serviceability service supports starting and stopping of the following System 
Services:

Cisco Unified CCX SNMP Java Adapter

Cisco Unified CCX Perfmon Counter Service

Cisco Unified CCX DB Perfmon Counter Service

Cisco Unified CCX Cluster View Daemon - List of Managers 

Cisco Unified CCX Engine - List of Subsystems and Managers

Cisco Unified CCX Voice Subagent

The Unified CCX Serviceability service supports starting and stopping of the following Admin Services:

Cisco Unified CCX Serviceability - List of Managers - You cannot start or stop this service from the 
Unified CCX Serviceability web interface and you need to use CLI. 

Cisco Unified CCX Administration