Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

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Chapter 13      Configuring Unified CCX Outbound Preview Dialer
Adding Area Codes
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Cisco Unified CCX Administration Guide, Release 8.0(1)
Step 2
Verify that the Enabled field is set to TRUE and that the start and end times are 
specified as required.
Related Topics
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Adding Area Codes
Caution
Area code and long distance prefix configuration changes made to the Outbound 
subsystem do not take effect for calls/contacts currently in the Outbound 
subsystem’s memory. For example, if you change the long distance prefix or local 
area code, the contacts already in the Outbound subsystem’s memory will 
continue to use the old long distance prefix and local area code. 
Remaining Contacts
The Remaining Contacts field indicates the number of contacts that are yet 
to be dialed for each campaign. In addition to the contacts that have not 
been dialed, this number also includes contacts that have requested a 
callback and contacts that will be tried again because of unsuccessful prior 
attempt(s) (for example, contact was busy or unavailable). A detailed 
breakdown of the pending contacts is provided in the Printable Reports 
page for each campaign.
Enabled
The Enabled field indicates to the Outbound subsystem whether this 
campaign is currently active.
Delete 
Click Delete icon next to the name of the campaign that you want to delete.
Field Description