Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

To access the Trace Configuration page, click on + and turn it to - and then select 
Trace Configuration for CRS Recording and Monitoring Services. 

The table below describes the Recording and Monitoring Services Trace 
Configuration fields.

The CRS Log Collection Tool provides the ability to collect all log files from the CRS 
server into one zip file. The tool also provides the ability to write the zip file to a local 
or network drive.

Number of Trace Files

The number of trace files to be retained by the system.

Debugging

Select the required debug level for this service:
1= OFF, 2 = DEBUG, 3 = CALL, 4 = TRACE, 5 = DUMP 

Service Name

Assign the trace configuration values for one of both of the following 
services, if required:

Cisco Desktop Recording Service

Cisco Desktop VoIP Monitor Service

Trace File Size (in KB)

The maximum file size for each trace file retained by the system.

Number of Trace Files

The number of trace files to be retained by the system.

Debugging

Select the required debug level for this service:
1= OFF, 2 = DEBUG, 3 = CALL, 4 = TRACE, 5 = DUMP