Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide

When you use the Views options with the Session reports, the Views menu 
contains the following options:

This report displays the same report as the Contact report (see the 

,) with the exception that the Contacts By 

Session ID report is filtered using only the contacts associated with the selected 
session.

Detailed info displays the time the session was created and its current state.

The Settings menu of the Application Reporting menu bar allows you to adjust 
various settings of the Real Time Reporting tool.

The Settings menu contains the following menu options:

Options—Choose this option to set the polling (refresh) interval times and to 
set the amount of times the server will attempt to reconnect.

Window—Choose this option to display reports in colors based on your 
Windows settings.

Motif—Choose this option to display reports in purple and menu items in 
brown.

Metal—Choose this option to display reports in grey and menu items in 
black.

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