Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
C H A P T E R
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
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Provisioning Cisco Unified CCX
To provision the Cisco Unified Contact Center Express (Unified CCX) subsystem,
you must provision your telephony and media resources (see the
you must provision your telephony and media resources (see the
The following topics introduce the Unified CCX subsystem and explain how to
provision it in the Cisco CRS system.
provision it in the Cisco CRS system.
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