Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide
C H A P T E R
6-1
Cisco CRS Historical Reports User Guide, Release 6.0(1)
6
Log Files
The Cisco CRS Historical Reports system uses log files to record information
about its activities. You can refer to the appropriate log file to help determine the
cause of and solution for an error that occurs when
about its activities. You can refer to the appropriate log file to help determine the
cause of and solution for an error that occurs when
•
You are generating, viewing, printing, or exporting a report
•
The Scheduler is running a scheduled report
The following sections include these topics:
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•
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Overview of Log Files
Some Cisco CRS Historical Reports system log files reside on the client system,
and some log files reside on the Cisco CRS server. In addition, some log files can
be generated on a standby server, if deployed. The following table shows general
information about the log files.
and some log files reside on the Cisco CRS server. In addition, some log files can
be generated on a standby server, if deployed. The following table shows general
information about the log files.