Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide

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Glossary
GL-16
Cisco CRS Historical Reports User Guide, Release 6.0(1)
Step
A single element in the Cisco CRS Editor that accomplishes a specific function
Subfacility
A traceable software component.
Subsystem
Extensible modular development environment that performs a particular function.
Syslog
A Cisco standard that allows for logging of errors across an enterprise. Provides local logging of network 
events to files. Also provides remote logging to various systems via standard protocols.
T
Table (also database table)
A presentation of information organized in rows and columns.
Text-to-Speech
See TTS.
Trace (also trace file)
A TCP/IP utility that allows you to determine the route packets are taking to a particular host. Trace route 
works by increasing the “time to live” value of packets and seeing how far they get, until they reach the 
given destination. 
Trap (also SNMP trap)
A program interrupt, usually caused by some exceptional situation in an application. In most cases, after 
such an interrupt, the operating system performs some action, then returns control to the application.